Pizza Store GM: Lead 5-Star Guest Experience
Pizza Store GM: Lead 5-Star Guest Experience

Pizza Store GM: Lead 5-Star Guest Experience

Full-Time 35000 Β£ / year No home office possible
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At a Glance

  • Tasks: Lead a team to deliver an amazing guest experience and manage daily store operations.
  • Company: A top pizza franchise in Cardiff with a focus on quality service.
  • Benefits: Career growth opportunities and a chance to lead a dynamic team.
  • Why this job: Join us to create memorable experiences for pizza lovers every day!
  • Qualifications: Restaurant management experience and a passion for customer service.
  • Other info: Perfect for those looking to grow in the food industry.

A leading pizza franchise in Cardiff seeks a General Manager to oversee daily store operations and ensure a rewarding guest experience.

Responsibilities include:

  • Team supervision
  • Maintaining food safety compliance
  • Achieving sales goals

The ideal candidate will have:

  • At least one year of restaurant management experience
  • A high school diploma
  • A valid driver's license

This role requires strong leadership, a customer service focus, and the ability to manage operational excellence. Benefits might include opportunities for career growth within the franchise.

Pizza Store GM: Lead 5-Star Guest Experience employer: Marco's Franchising, LLC

Join a dynamic pizza franchise in Cardiff, where we prioritise a vibrant work culture and a commitment to excellence. As a General Manager, you'll not only lead a passionate team but also enjoy opportunities for career advancement and personal growth within the franchise. With a focus on delivering a 5-star guest experience, we offer a supportive environment that values your contributions and fosters professional development.
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Contact Detail:

Marco's Franchising, LLC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Pizza Store GM: Lead 5-Star Guest Experience

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the pizza industry. A personal recommendation can go a long way in landing that General Manager role.

✨Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved guest experiences in past roles. We want to see that you can lead a team to 5-star service!

✨Tip Number 3

Research the franchise! Familiarise yourself with their values, menu, and customer service approach. This will not only help you stand out in interviews but also show that you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Pizza Store GM: Lead 5-Star Guest Experience

Leadership Skills
Customer Service Focus
Operational Excellence
Team Supervision
Food Safety Compliance
Sales Goal Achievement
Restaurant Management Experience
Valid Driver's License

Some tips for your application 🫑

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and created a positive environment for both staff and guests.

Focus on Guest Experience: Since this role is all about ensuring a 5-star guest experience, share specific examples of how you've gone above and beyond for customers. We love hearing about your customer service successes!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to the facts about your qualifications and experiences that relate to the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Marco's Franchising, LLC

✨Know Your Stuff

Before the interview, make sure you’re familiar with the pizza franchise's values and mission. Research their menu, customer service approach, and any recent news about the company. This will show your genuine interest and help you answer questions more confidently.

✨Showcase Your Leadership Skills

As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experience where you successfully led a team, resolved conflicts, or improved guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Emphasise Customer Service

Since the role focuses on ensuring a 5-star guest experience, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for customers, and how you trained your team to do the same. This will highlight your commitment to operational excellence.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the store’s current challenges, team dynamics, or opportunities for growth within the franchise. This shows that you’re not only interested in the position but also invested in the company’s future.

Pizza Store GM: Lead 5-Star Guest Experience
Marco's Franchising, LLC
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