Logistics Manager

About mSupply TM: mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion dollar enterprise offering an extensive product range, industry expertise and seamless service.

The Logistics Manager leads transportation, routing, and fleet operations across a multi-branch distribution network serving HVAC, plumbing, and appliance parts customers. This role ensures safe, timely, and cost-effective branch-to-customer deliveries while maintaining high service levels in a same-day/next-day contractor-driven environment. The position owns routing and delivery systems, oversees fleet performance and freight management, ensures regulatory compliance, and drives continuous improvement across the transportation network.

Job Duties & Responsibilities:

• Oversee daily transportation operations supporting branch-to-customer deliveries, job-site deliveries, will-call support, and inter-branch transfers.
• Own and manage routing and delivery systems (TMS and route optimization platforms), ensuring proper configuration, branch adoption, training, and performance optimization.
• Design and optimize last-mile delivery routes to meet contractor’s same-day and next-day service expectations.
• Monitor route efficiency, cost per stop, miles per route, on-time delivery performance, and driver productivity; implement corrective actions as needed.
• Standardize branch delivery processes, dispatch procedures, and performance metrics across the network.
• Partner with branch managers to align delivery capacity with customer demand and seasonal volume fluctuations.
• Oversee fleet utilization, vehicle lifecycle planning, maintenance coordination, fuel usage, and asset performance.
• Manage inbound and outbound freight operations including LTL, FTL, parcel, and expedited shipments.
• Review and approve freight invoices and monitor transportation spend against budget.
• Identify and implement cost-reduction opportunities while maintaining service levels.
• Develop and maintain relationships with regional and national carriers, freight forwarders, and 3PL partners.
• Negotiate carrier contracts and rate agreements to ensure competitive pricing and service reliability.
• Monitor vendor performance against service level agreements (SLAs) and established KPIs.
• Ensure compliance with DOT, FMCSA, OSHA, and applicable state and local transportation regulations.
• Oversee driver qualification files, vehicle records, insurance requirements, and fleet safety documentation.
• Promote a culture of safety and accountability across all transportation operations.
• Track and report key performance indicators including on-time delivery %, cost per stop, cost per mile, fleet utilization, damage rates, and service performance.
• Analyze transportation and routing data to identify trends and drive operational improvements.
• Provide recommendations to senior leadership regarding fleet strategy, routing optimization, and network efficiency.
• Travel up to 30-40% to branch locations, distribution centers, and carrier/vendor sites as required.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Supply Chain, Business, Industrial Distribution, or related field (or equivalent experience).
• 5 or more years of experience in transportation or logistics management within distribution, wholesale, or industrial supply environments.
• Experience managing fleet operations, branch-to-customer delivery models, and freight management.
• Experience managing or implementing routing/dispatch software or Transportation Management Systems (TMS).
• Strong knowledge of DOT compliance and transportation safety regulations.
• Demonstrated experience negotiating carrier contracts and managing vendor relationships.
• Proficiency in Microsoft Office applications.

Physical Demands & Work Environment:

This is a full-time position requiring approximately 40 hours per week. The role is primarily office-and travel based and involves:

• Prolonged periods of sitting, with occasional standing and walking.
• Regular use of hands and arms for computer and office-related tasks.
• Frequent use of office equipment, including computers and phones.

What We Offer:

• Medical, dental, vision, and prescription coverage effective immediately.
• 401(k) plan with company contributions.
• Life insurance and short- and long-term disability coverage.
• HSA/FSA options and an Employee Assistance Program (EAP).
• Paid time off, including vacation, holidays, and personal days.
• Weekly pay, employee discounts, and more.

Equal Employment Opportunity & Pre-Employment Requirements:

mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com. Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.