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For Companies At a Glance
- Tasks: Lead ecommerce operations, drive sales, and optimise performance across multiple platforms.
- Company: Join a dynamic, entrepreneurial business with ambitious growth plans.
- Benefits: Enjoy competitive pay, health perks, and a supportive work environment.
- Why this job: Be the right-hand person to the Owner and shape the future of ecommerce.
- Qualifications: 3+ years in ecommerce trading, strong analytical skills, and team leadership experience.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 39000 - 52000 ÂŁ per year.
The Opportunity
We’re looking for a commercially driven Senior Ecommerce Manager to take ownership of the day-to-day running of ecommerce trading and performance across the business. This is a true “second-in-command” role—working closely with the Owner, overseeing most of the ecommerce function, leading multiple teams, and driving sales, margin and operational performance.
The Role
As Senior Ecommerce Manager / Commercial Sales Manager, you will be responsible for maximising commercial performance across our websites and third-party platforms (Amazon, eBay, Etsy and others). You will own trading strategy, pricing, promotions and forecasting, ensuring we deliver growth in revenue and profit while maintaining stock efficiency. You will also be responsible for managing and developing key teams across the business, including:
- Customer Service leadership (service levels, quality and process improvement)
- Advertising / marketplace support staff (performance, reporting, optimisation)
- General Ecommerce / Trading Executives (planning, execution and daily trading)
This role suits a confident, hands-on leader who thrives in a fast-paced ecommerce environment and enjoys driving improvements across both commercial performance and operations.
Key Responsibilities
- Leadership & Business Management
- Act as the Owner’s right-hand person and take responsibility for the day-to-day management of ecommerce operations.
- Lead and develop cross-functional teams including Customer Service, Advertising support staff and Ecommerce Executives.
- Create structure, accountability and performance reporting across the ecommerce department.
- Build scalable processes and drive continuous improvement across systems, people and performance.
- Ensure clear communication, prioritisation and delivery of trading actions across all channels.
- Trading, Planning & Forecasting
- Drive sales performance across multiple ecommerce sales channels (Website, Amazon, eBay, Etsy etc.).
- Deliver growth targets, including increasing website contribution to 20% of total company sales.
- Develop trading strategies to achieve revenue, margin, stock-turnover and clearance targets.
- Analyse commercial performance to support a 25% margin across all ranges.
- Own the annual trading calendar and manage monthly cross-channel trading plans.
- Lead daily trading decisions and forecasting activity across all platforms.
- Plan product launches and promotional activity by month, forecasting stock requirements across channels.
- Work closely with the wider marketing team to align ecommerce activity with brand and campaign strategy.
- Maintain, improve and optimise promotional mechanics and pricing guidelines.
- Monitor channel performance and report trends, risks and opportunities to the Owner.
- Marketplace & Website Performance
- Optimise product listings and trading performance across Amazon and all third-party retailers.
- Ensure pricing and promotions are competitive, profitable and aligned to strategy.
- Identify opportunities to improve conversion rate, AOV and retention across the DTC website.
- Collaborate with Advertising staff to ensure marketplace and paid activity supports trading priorities.
- Drive consistent standards across content quality, merchandising and promotional execution.
- Stock Management & Buying
- Forecast sales potential and stock requirements using historic trading data.
- Recommend initial buy levels for new product launches and seasonal activity.
- Forecast and plan buying requirements for core and repeat lines to maintain availability.
- Monitor clearance and discontinued stock, feeding requirements into the promotional plan.
- Manage stock and purchasing for key third-party ranges, ensuring availability and profitability.
- Balance stock risk against trading opportunity to improve cash flow and reduce stock pressure.
- Line Management
- Direct line management of a team of Ecommerce Executives, with responsibility for coaching, development and performance.
- Provide leadership and structure across the wider ecommerce function, including Customer Service and Advertising support teams.
- Set clear KPIs, deliver regular 1:1s, and ensure high standards of execution and accountability.
The Ideal Candidate
We’re looking for an adaptable, commercially minded leader with a growth mindset—someone who is always looking for ways to enhance, improve and redesign how things work. You’ll be comfortable managing multiple areas of the business and working closely with the Owner to drive results. Candidates will be considered from backgrounds in Ecommerce Trading, Marketplace Management, Commercial / Online Trading or Vendor Management, ideally within a fast-moving, product-led ecommerce business.
Skills & Experience
- 3+ years’ experience in an ecommerce trading/commercial role (multi-channel preferred).
- Strong experience working across marketplaces.
- Proven ability to drive revenue growth, manage pricing/promotions and improve commercial performance.
- Highly numerate with strong analytical skills and excellent Excel ability.
- Strong commercial awareness and margin focus.
- Previous line management experience and confidence leading teams.
- Excellent organisational skills and the ability to thrive in a fast-paced environment.
- Strong communication skills with the ability to report clearly to senior leadership.
- Proactive, hands-on and solutions-focused with a team-player mindset.
Why Join Us?
- Join a successful, growing, entrepreneurial business with huge ambition.
- A senior leadership role with real ownership and influence as the 2nd in command.
- Work directly with the Owner, shaping strategy and driving rapid commercial growth.
- Scope to improve systems, process and performance across the ecommerce function.
- Support from a diverse, welcoming marketing and ecommerce team.
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
Job Types: Full-time, Permanent
Pay: ÂŁ45,000.00-ÂŁ50,000.00 per year
Work Location: In person
Senior Commercial Manager in Broxburn employer: Marco Paul UK
Contact Detail:
Marco Paul UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Manager in Broxburn
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company’s ecommerce strategies. Know their products, competitors, and market trends. This shows you're genuinely interested and ready to contribute to their growth.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and driven performance in previous roles. Use specific examples to illustrate your impact on sales and operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to take on the challenge.
We think you need these skills to ace Senior Commercial Manager in Broxburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Ecommerce Manager. Highlight your experience in ecommerce trading and any leadership roles you've had. We want to see how you can drive sales and improve performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've maximised commercial performance in previous positions. We love a good story!
Show Off Your Analytical Skills: Since this role requires strong analytical skills, don’t forget to mention your experience with data analysis and forecasting. Give us a glimpse of how you've used numbers to drive decisions and improve outcomes in your past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Marco Paul UK
✨Know Your Numbers
As a Senior Ecommerce Manager, you'll need to demonstrate your strong analytical skills. Brush up on key metrics like sales growth, margin percentages, and stock turnover rates. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Leadership Experience
This role requires you to lead multiple teams, so be prepared to share specific examples of how you've successfully managed and developed teams in the past. Highlight your approach to setting KPIs and conducting performance reviews.
✨Understand the Marketplaces
Familiarise yourself with the platforms mentioned in the job description, such as Amazon, eBay, and Etsy. Be ready to discuss strategies you've implemented to optimise listings and improve conversion rates on these platforms.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about challenges you've faced in ecommerce trading and how you overcame them. Prepare to discuss your thought process and the outcomes of your actions.
