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For Companies At a Glance
- Tasks: Create memorable experiences for guests in a vibrant 5-star environment.
- Company: Join the prestigious Marcliffe team known for exceptional hospitality.
- Benefits: Competitive pay, monthly gratuities, training, staff meals, and discounts.
- Why this job: Be at the heart of hospitality, serving food and drinks with flair.
- Qualifications: Experience in bartending and a passion for customer service.
- Other info: Flexible shifts available; perfect for students looking to earn while learning.
The predicted salary is between 10 - 12 £ per hour.
Marcliffe is seeking an enthusiastic and professional Food & Beverage Assistant to join our 5-star team. In this role, you will help create a warm, welcoming, and memorable experience for every guest—whether they are dining in our restaurant, enjoying a drink at the bar, or attending one of our private events. You will be at the heart of our hospitality operations, delivering exceptional service and upholding the high standards The Marcliffe is renowned for.
Key Responsibilities
- Create a welcoming and professional atmosphere for all guests.
- Deliver high-quality service across restaurant, bar, and event operations in line with Marcliffe's 5-star standards.
- Greet and serve guests courteously, taking accurate food and drink orders.
- Prepare and serve a range of beverages, including wines and cocktails, in compliance with licensing laws and hotel standards.
- Set up, service, and clear tables, bars, and event spaces efficiently.
- Support the setup and breakdown of private dining and events, maintaining clean and well-presented areas.
- Liaise effectively with kitchen and bar teams to ensure seamless service.
- Maintain thorough knowledge of menus, specials, and wine lists to make informed recommendations and upsell appropriately.
- Monitor guest satisfaction and report feedback to supervisors or management.
- Comply with all food safety, health & safety, and hygiene regulations.
- Participate in ongoing training and professional development.
- Support colleagues and management to ensure smooth operation across all F&B departments.
- Represent Marcliffe with professionalism, positivity, and pride at all times.
About You
- Passionate about food, drink, and exceptional customer service.
- Enthusiastic, personable, and proactive with a hands-on attitude.
- Excellent communication and interpersonal skills.
- Organised and able to multitask in a fast-paced environment.
- Adaptable and flexible, comfortable working across restaurant, bar, and event areas.
- Professional in presentation and conduct, with high personal grooming standards.
- Team-oriented, reliable, and committed to excellence.
- Fluent in English (written and spoken).
- Aligned with our core values: Customer First, Respect, Honesty & Transparency, New Ideas, Ownership, Passion & Purpose.
Knowledge & Experience
- Previous experience in a similar role, ideally within a 5-star or luxury hospitality environment.
- Strong understanding of premium guest service and hospitality standards.
- Knowledge of food safety and hygiene best practices.
- Familiarity with wines, cocktails, and beverage service.
- Understanding of licensing laws and responsible alcohol service.
- Food Safety & Allergen Awareness (Level 2 or equivalent).
- Awareness of Health & Safety and Fire Safety protocols.
- Personal Licence Holder (or willingness to obtain) advantageous.
WHAT WE OFFER
- Competitive hourly pay (up to £12.50)
- Monthly service charge & gratuities (Tronc)
- Full Time, Part time and Casual vacancies
- Training & development to advance your skills and increase hours
- Staff meals & uniform provided
- Free on-site parking
- Staff discounts & Employee of the Month rewards
Job Types: Full-time, Part-time, Permanent, Temp to perm, Zero hours contract
Pay: Up to £12.50 per hour
Application question(s):
- Are you available to pick up shifts on a weekly basis, including evenings, weekends, and during busy periods?
- Are you able to reliably arrange your own transport to and from the hotel, including for late-night finishes and early-morning starts?
Experience: Bartending: 1 year (required)
Language: English (required)
Work authorisation: United Kingdom (required)
Location: Aberdeen (required)
Work Location: In person
Food and Beverage Assistant in Aberdeen employer: Marcliffe Hotel
Contact Detail:
Marcliffe Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant in Aberdeen
✨Tip Number 1
Get to know the venue! Before your interview, pop by Marcliffe and soak up the atmosphere. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating memorable experiences for guests, think of some examples from your past where you've gone above and beyond for customers. Share these stories during your chat!
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional when you show up for your interview. First impressions matter, especially in a 5-star environment like Marcliffe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and keen to join our team at Marcliffe.
We think you need these skills to ace Food and Beverage Assistant in Aberdeen
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and drink in your application! Share any experiences that highlight your love for exceptional customer service and how you create memorable moments for guests.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with our 5-star standards. Highlight any previous roles in hospitality, especially if you've worked in a similar environment before.
Be Professional: Since we value professionalism, ensure your application is well-presented and free from errors. A polished application shows us you take pride in your work, just like we do at Marcliffe.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Marcliffe Hotel
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with the menu, specials, and wine list at Marcliffe. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've delivered outstanding customer service in previous roles. Think about times when you went above and beyond for a guest, as this aligns perfectly with Marcliffe's commitment to a 5-star experience.
✨Demonstrate Team Spirit
Marcliffe values teamwork, so be ready to discuss how you’ve collaborated with colleagues in fast-paced environments. Highlight any experiences where you supported your team during busy shifts or helped resolve conflicts.
✨Dress to Impress
As a Food and Beverage Assistant, presentation is key. Dress smartly for your interview to reflect the high standards of Marcliffe. This shows that you understand the importance of professionalism in the hospitality industry.