At a Glance
- Tasks: Deliver five-star spa treatments and create personalised guest experiences.
- Company: Join our luxurious 5-star spa team dedicated to excellence.
- Benefits: Competitive pay, employee discounts, free meals, and career progression.
- Other info: Flexible hours with opportunities for recognition and growth.
- Why this job: Be part of a passionate team and make guests feel amazing.
- Qualifications: Experience in luxury spas and NVQ Level 3 in Beauty Therapy preferred.
The predicted salary is between 12 - 15 € per hour.
We are seeking a passionate and professional part time Spa Therapist to deliver exceptional guest experiences through high-quality spa and beauty treatments tailored to individual needs. You will create a relaxing environment, provide personalised care, and confidently promote spa treatments and retail products while maintaining the highest standards of service and professionalism.
Accountabilities
- Guest Experience & Service
- Deliver exceptional five-star guest service in line with hotel standards.
- Create a warm, relaxing, and personalised spa experience for guests.
- Conduct guest consultations and provide tailored treatment recommendations.
- Build positive guest relationships to encourage repeat business and loyalty.
- Treatments & Technical Responsibilities
- Perform a range of massage and beauty treatments to a high professional standard.
- Provide aftercare advice and recommend suitable treatments and products.
- Maintain treatment rooms and equipment to spa hygiene and presentation standards.
- Sales & Operations
- Promote spa treatments, packages, and retail products confidently.
- Support reception duties including bookings, enquiries, and payments.
- Maintain accurate guest records and follow spa operational procedures.
- Health, Safety & Hygiene
- Maintain excellent cleanliness, hygiene, and sanitisation standards.
- Follow all health and safety regulations and spa procedures.
Personal Qualities
- Passionate about customer service and creating memorable guest experiences.
- Professional, warm, and personable with excellent communication skills.
- Well-organised, flexible, and able to work both independently and within a team.
- Maintains exceptional grooming and presentation standards.
Knowledge, Experience & Qualifications
- Previous experience in a similar role within a luxury spa environment.
- NVQ Level 3 in Beauty Therapy (or equivalent) or working towards it.
- Skilled in massage therapies, facials, manicures, and pedicures.
- Flexible to work evenings, weekends, and public holidays as required.
Benefits & Rewards
- Competitive hourly rate, based on experience.
- Employee discount on dining and stays.
- On-site parking.
- Complimentary staff meals and uniform.
- Monthly Employee of the Month recognition.
- Gratuities (shared, monthly through Tronc).
- Comprehensive training and clear opportunities for progression within the department.
SPA Therapist employer: Marcliffe Hotel Limited
Join our prestigious 5-star spa team, where we prioritise exceptional guest experiences and professional growth. As a Spa Therapist, you will enjoy a competitive hourly rate, employee discounts, and comprehensive training, all within a warm and supportive work culture that values your contributions and encourages career progression. Located in a luxurious environment, this role offers the unique advantage of working with a dedicated team committed to delivering personalised care and maintaining the highest standards of service.
StudySmarter Expert Advice🤫
We think this is how you could land SPA Therapist
✨Tip Number 1
Get to know the spa and its offerings inside out! Familiarise yourself with the treatments, products, and the overall vibe of the place. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out.
✨Tip Number 2
Network like a pro! Attend industry events or local beauty fairs where you can meet other professionals and potential employers. Don’t be shy—introduce yourself and share your enthusiasm for delivering top-notch guest experiences.
✨Tip Number 3
Practice your interview skills! Think about common questions related to guest service and treatments, and prepare your answers. Role-playing with a friend can help you feel more confident and ready to impress during the real deal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fabulous team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace SPA Therapist
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the spa industry! Share why you love delivering exceptional guest experiences and how you can create that warm, relaxing environment we’re all about.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in luxury spa settings. Mention specific treatments you excel at and how you’ve built positive relationships with guests in the past.
Highlight Your Skills:Don’t forget to showcase your qualifications and skills! If you have an NVQ Level 3 in Beauty Therapy or any other relevant certifications, make them stand out in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Marcliffe Hotel Limited
✨Know Your Treatments
Make sure you’re well-versed in the range of treatments you’ll be offering. Brush up on your knowledge of massage techniques, facials, and any other services mentioned in the job description. This will help you confidently discuss your skills and how they can benefit guests.
✨Showcase Your Customer Service Skills
Prepare to share examples of how you've delivered exceptional customer service in the past. Think about specific situations where you created a memorable experience for a guest. This will demonstrate your passion for customer care and your ability to build positive relationships.
✨Practice Your Consultation Approach
Since conducting guest consultations is key, practice how you would approach this. Be ready to explain how you would assess a guest's needs and recommend tailored treatments. Role-playing with a friend can help you feel more comfortable during the actual interview.
✨Emphasise Hygiene and Safety Standards
Familiarise yourself with hygiene and safety regulations relevant to spa environments. Be prepared to discuss how you maintain cleanliness and follow procedures. This shows that you take health and safety seriously, which is crucial in a spa setting.
