At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences at Skylark Brasserie.
- Company: Join the passionate team at Marcliffe, a luxury five-star hotel in the North East of Scotland.
- Benefits: Earn up to £12.50/hour, enjoy employee discounts, and receive comprehensive training.
- Why this job: Be part of an exciting new opening and make a real impact on guests' experiences.
- Qualifications: Previous hospitality experience and a passion for outstanding customer service.
- Other info: Flexible hours with opportunities for progression in a supportive team environment.
The predicted salary is between 10 - 12 £ per hour.
JOIN OUR FOOD & BEVERAGE TEAM – SKYLARK BRASSERIE
Marcliffe is entering an exciting new chapter with the opening of Skylark, our new 130-cover brasserie launching soon. We are now building a passionate Service Team to help deliver warm, memorable dining experiences in this beautiful new space. If you are confident, customer-focused and take pride in delivering exceptional service, this is a fantastic opportunity to be part of an exciting new opening within a five-star environment.
ABOUT MARCLIFFE
A couthy character nestled in eight acres of nature. A place woven into the fabric of the North East of Scotland. Marcliffe is an elevated, luxury Scottish five-star hotel destination wrapped in warmth and wonder—where traditions are cherished, and memories feel timeless. Located on the edge of the city and close to Royal Deeside, we offer guests a truly special place to dine, stay and celebrate.
ABOUT THE ROLE
As a Food Server / Floor Staff at Skylark Brasserie, you will play a key role in bringing the brasserie to life from day one. You will deliver professional, attentive service across the restaurant and events, ensuring every guest feels welcomed, valued and well cared for. This is an exciting opportunity to be part of a new opening within a supportive and ambitious team.
WHAT YOU’LL DO
- Deliver warm, professional and personalised service throughout brasserie and event service
- Prepare and set up dining and event spaces to the highest standards
- Serve food and beverages efficiently with strong attention to detail
- Anticipate guest needs and create a relaxed, welcoming atmosphere
- Maintain excellent standards of cleanliness, safety and presentation
- Support the wider team during busy services and large-scale events
ABOUT YOU
- Previous experience as a food server or waiter within hospitality (brasserie, events or luxury dining preferred)
- Passionate about delivering outstanding customer service
- Positive, proactive and a strong team player
- Calm, organised and confident in a fast-paced environment
- Professional in appearance with excellent communication skills
- Flexible to work evenings, weekends and busy periods
- Reliable transport due to limited public transport late evenings
BENEFITS & REWARDS
- Competitive hourly rate (up to £12.50/hour)
- Various contracts available, full time, part time
- Employee discount on dining and stays
- On-site parking
- Complimentary staff meals and uniform
- Monthly Employee of the Month recognition
- Gratuities (shared, monthly through Tronc)
- Comprehensive training and clear opportunities for progression within the food and beverage department.
Skylark Floor Staff employer: Marcliffe Hotel Limited
Contact Detail:
Marcliffe Hotel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skylark Floor Staff
✨Tip Number 1
Get to know the venue! Before your interview, pop by Skylark Brasserie and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 2
Show off your personality! When you’re chatting with the hiring team, let your passion for customer service shine through. Share stories about how you’ve created memorable experiences for guests in the past—this is your chance to show them you’re the perfect fit!
✨Tip Number 3
Be proactive during the interview! Ask questions about the brasserie’s vision and how you can contribute to creating that warm, welcoming atmosphere. This shows you’re not just looking for a job, but you’re excited to be part of something special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team at Marcliffe. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Skylark Floor Staff
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share any experiences that highlight your ability to create memorable dining experiences, as this is what we value at Skylark.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Skylark Floor Staff role. Highlight relevant experience in hospitality, especially in brasseries or luxury dining, and don’t forget to mention your teamwork skills!
Be Professional Yet Approachable: In your written application, maintain a professional tone but also let your personality shine through. We’re looking for confident and friendly individuals who can connect with our guests, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Skylark Brasserie. Don’t miss out!
How to prepare for a job interview at Marcliffe Hotel Limited
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings at Skylark Brasserie. Being able to discuss dishes confidently will impress your interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial for a role focused on creating memorable dining experiences.
✨Demonstrate Team Spirit
Since you'll be part of a supportive team, share instances where you collaborated effectively with colleagues. Emphasise your ability to remain calm and organised during busy periods, which is essential in a fast-paced environment like a brasserie.
✨Dress to Impress
Make sure to present yourself professionally for the interview. A polished appearance reflects your understanding of the hospitality industry and the standards expected at a five-star establishment like Marcliffe.