At a Glance
- Tasks: Deliver exceptional spa treatments and create a relaxing experience for guests.
- Company: Join our 5-star spa team in a luxury environment.
- Benefits: Competitive pay, employee discounts, free meals, and recognition programs.
- Other info: Flexible hours with opportunities for career progression.
- Why this job: Make a real impact on guest experiences while developing your skills.
- Qualifications: Experience in beauty therapy and a passion for customer service.
The predicted salary is between 12 - 15 € per hour.
We are seeking a passionate and professional part-time Spa Therapist to deliver exceptional guest experiences through high-quality spa and beauty treatments tailored to individual needs. You will create a relaxing environment, provide personalised care, and confidently promote spa treatments and retail products while maintaining the highest standards of service and professionalism.
Accountabilities
- Guest Experience & Service
- Deliver exceptional five-star guest service in line with hotel standards.
- Create a warm, relaxing, and personalised spa experience for guests.
- Conduct guest consultations and provide tailored treatment recommendations.
- Build positive guest relationships to encourage repeat business and loyalty.
- Treatments & Technical Responsibilities
- Perform a range of massage and beauty treatments to a high professional standard.
- Provide aftercare advice and recommend suitable treatments and products.
- Maintain treatment rooms and equipment to spa hygiene and presentation standards.
- Sales & Operations
- Promote spa treatments, packages, and retail products confidently.
- Support reception duties including bookings, enquiries, and payments.
- Maintain accurate guest records and follow spa operational procedures.
- Health, Safety & Hygiene
- Maintain excellent cleanliness, hygiene, and sanitisation standards.
- Follow all health and safety regulations and spa procedures.
- Personal Qualities
- Passionate about customer service and creating memorable guest experiences.
- Professional, warm, and personable with excellent communication skills.
- Well-organised, flexible, and able to work both independently and within a team.
- Maintains exceptional grooming and presentation standards.
- Knowledge, Experience & Qualifications
- Previous experience in a similar role within a luxury spa environment.
- NVQ Level 3 in Beauty Therapy (or equivalent) or working towards it.
- Skilled in massage therapies, facials, manicures, and pedicures.
- Flexible to work evenings, weekends, and public holidays as required.
Benefits & Rewards
- Competitive hourly rate, based on experience
- Employee discount on dining and stays
- On-site parking
- Complimentary staff meals and uniform
- Monthly Employee of the Month recognition
- Gratuities (shared, monthly through Tronc)
- Comprehensive training and clear opportunities for progression within the department.
SPA Therapist in Aberdeen employer: Marcliffe Hotel Limited
Join our prestigious 5-star spa team, where we prioritise exceptional guest experiences and professional growth. As a Spa Therapist, you'll enjoy a competitive hourly rate, employee discounts, and comprehensive training, all within a warm and supportive work culture that values your contributions. With clear opportunities for progression and a focus on maintaining the highest standards of service, this is an ideal environment for passionate individuals looking to thrive in the luxury spa industry.
StudySmarter Expert Advice🤫
We think this is how you could land SPA Therapist in Aberdeen
✨Tip Number 1
Get to know the spa inside out! Familiarise yourself with all the treatments and products we offer. This way, when you chat with potential employers, you can confidently discuss how you can enhance the guest experience.
✨Tip Number 2
Network like a pro! Attend industry events or local beauty fairs to meet people in the spa world. Building connections can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your pitch! When you get the chance to meet someone from the spa team, be ready to share your passion for customer service and how you create memorable experiences. A personal touch goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fabulous team!
We think you need these skills to ace SPA Therapist in Aberdeen
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the spa industry! In your application, share why you love providing exceptional guest experiences and how you can contribute to our five-star service.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in luxury spa environments. We want to know how your skills align with the role of a Spa Therapist!
Highlight Your Skills:Don’t forget to mention your qualifications and any specific treatments you excel at. Whether it’s massage therapies or facials, we want to know what makes you stand out as a therapist.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you!
How to prepare for a job interview at Marcliffe Hotel Limited
✨Know Your Treatments
Make sure you’re well-versed in the range of treatments offered at the spa. Be ready to discuss your experience with specific therapies, like massages and facials, and how you tailor them to individual guest needs. This shows your passion and expertise!
✨Create a Relaxing Atmosphere
During the interview, convey your understanding of creating a calming environment for guests. Share examples of how you've done this in the past, whether through your communication style or the way you set up treatment rooms. It’s all about making guests feel at ease!
✨Showcase Your Customer Service Skills
Highlight your ability to build positive relationships with guests. Prepare anecdotes that demonstrate your commitment to exceptional service and how you’ve encouraged repeat business. Remember, it’s about creating memorable experiences!
✨Be Ready to Discuss Hygiene Standards
Since maintaining hygiene is crucial in a spa setting, be prepared to talk about your approach to cleanliness and safety. Discuss any relevant training or practices you follow to ensure a safe and welcoming environment for guests.
