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- Tasks: Lead a passionate team to deliver 5-star events and create unforgettable experiences.
- Company: Join Marcliffe, a prestigious luxury hotel in the heart of Scotland.
- Benefits: Competitive salary, gratuities, training, discounts, and employee recognition.
- Other info: Flexible schedule with clear opportunities for career progression.
- Why this job: Be part of a dynamic team and make every event memorable.
- Qualifications: Experience in event management and a passion for exceptional customer service.
The predicted salary is between 30000 - 36000 £ per year.
Are you a hospitality professional with a flair for delivering 5-star experiences and leading by example? Join Marcliffe as our Conference & Events Supervisor and take on a key role in delivering exceptional events, from elegant dinners and private hires to corporate meetings and functions. You’ll be part of a close-knit and passionate Events team, working within one of Scotland’s most prestigious luxury hotels.
This role reports to the Assistant Conference & Events Manager.
ABOUT MARCLIFFE
A couthy character nestled in eight acres of nature. A place woven into the fabric of the North East of Scotland. A country hideaway on the edge of the city steeped in stories. Marcliffe is an elevated, luxury Scottish 5-star hotel destination wrapped in warmth and wonder, where traditions are cherished and memories feel timeless. Situated on the doorstep of scenic Royal Deeside, the hotel offers the perfect place to explore the very best of Aberdeen and Aberdeenshire.
ABOUT THE ROLE
- Supervise all Banqueting and Function Bar teams to deliver seamless, 5-star service
- Be present and hands-on during events to ensure smooth operations and guest satisfaction
- Collaborate with the Events team to coordinate schedules, updates, and team communications
- Create a positive and supportive work culture with a focus on training and team motivation
- Assist with event setup, guest interactions, and real-time problem solving
- Upsell and identify revenue opportunities during events
- Ensure adherence to Health & Safety, Food Hygiene, and licensing regulations
- Maintain high standards of cleanliness, presentation, guest experience
- Run small events independently and confidently
- Oversee equipment, stock levels, and operational readiness
ABOUT YOU
- Proven experience supervising or coordinating both small and large-scale events within a high-quality hospitality environment
- Exceptional customer service ethos, with a keen eye for standards
- Energetic, hands-on and proactive leadership style
- Strong commercial awareness and business acumen
- Excellent communication, organisational and time management skills
- Professional presentation, with the ability to remain calm under pressure
- Personal Licence Holder (desirable)
- Health & Safety, Fire Warden and Food Hygiene training (or willingness to obtain)
- Values-driven approach aligned with our team culture of ownership, respect, passion and integrity
SALARY & BENEFITS
- £30,420 per annum
- Gratuities (shared, monthly through Tronc)
- Comprehensive training and clear opportunities for progression
- Employee discount on dining and stays
- On-site parking
- Complimentary staff meals and uniform
- Monthly Employee of the Month recognition
- EAP programme
Schedule: 5 days from 7 – flexibility required based on business demands.
Experience: Events management: 1 year (preferred), Luxury Hotel: 1 year (preferred)
Conference & Events Supervisor in Aberdeen employer: Marcliffe Hotel Limited
Contact Detail:
Marcliffe Hotel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Supervisor in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in events. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up at events! Attend conferences, trade shows, or local gatherings related to hospitality. Not only will you learn more about the industry, but you might also meet potential employers or colleagues who can help you land that Conference & Events Supervisor role.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or team via LinkedIn or email. Express your enthusiasm and ask any questions you might have about the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your personality shine through in your application.
We think you need these skills to ace Conference & Events Supervisor in Aberdeen
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you love creating 5-star experiences and leading a team. Share specific examples of events you've managed or been part of that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Conference & Events Supervisor role. Highlight relevant experience in supervising events and any leadership roles you've had. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Marcliffe!
How to prepare for a job interview at Marcliffe Hotel Limited
✨Know Your Venue
Before the interview, take some time to research Marcliffe and its unique offerings. Familiarise yourself with their event spaces, services, and any recent events they've hosted. This will not only show your genuine interest but also help you tailor your answers to align with their values and standards.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles that demonstrate your ability to supervise events and deliver exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see how your experience aligns with the role.
✨Emphasise Teamwork and Leadership
As a Conference & Events Supervisor, you'll need to lead by example. Highlight your leadership style and how you foster a positive work culture. Share instances where you've motivated your team or resolved conflicts, showcasing your proactive approach to teamwork.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, training opportunities, and the types of events you might be overseeing. This not only shows your enthusiasm for the role but also helps you gauge if Marcliffe is the right fit for you.