At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences at Skylark Brasserie.
- Company: Join the passionate team at Marcliffe, a luxury five-star hotel in the North East of Scotland.
- Benefits: Earn up to £12.50/hour, enjoy employee discounts, and receive comprehensive training.
- Other info: Flexible hours with opportunities for progression in a supportive team environment.
- Why this job: Be part of an exciting new opening and make a real impact on guests' experiences.
- Qualifications: Previous experience in hospitality and a passion for outstanding customer service.
The predicted salary is between 12.5 - 12.5 £ per hour.
JOIN OUR FOOD & BEVERAGE TEAM – SKYLARK BRASSERIE
Marcliffe is entering an exciting new chapter with the opening of Skylark, our new 130-cover brasserie launching soon. We are now building a passionate Service Team to help deliver warm, memorable dining experiences in this beautiful new space. If you are confident, customer-focused and take pride in delivering exceptional service, this is a fantastic opportunity to be part of an exciting new opening within a five-star environment.
ABOUT MARCLIFFE
A couthy character nestled in eight acres of nature. A place woven into the fabric of the North East of Scotland. Marcliffe is an elevated, luxury Scottish five-star hotel destination wrapped in warmth and wonder—where traditions are cherished, and memories feel timeless. Located on the edge of the city and close to Royal Deeside, we offer guests a truly special place to dine, stay and celebrate.
ABOUT THE ROLE
As a Food Server / Floor Staff at Skylark Brasserie, you will play a key role in bringing the brasserie to life from day one. You will deliver professional, attentive service across the restaurant and events, ensuring every guest feels welcomed, valued and well cared for. This is an exciting opportunity to be part of a new opening within a supportive and ambitious team.
WHAT YOU’LL DO
- Deliver warm, professional and personalised service throughout brasserie and event service
- Prepare and set up dining and event spaces to the highest standards
- Serve food and beverages efficiently with strong attention to detail
- Anticipate guest needs and create a relaxed, welcoming atmosphere
- Maintain excellent standards of cleanliness, safety and presentation
- Support the wider team during busy services and large-scale events
ABOUT YOU
- Previous experience as a food server or waiter within hospitality (brasserie, events or luxury dining preferred)
- Passionate about delivering outstanding customer service
- Positive, proactive and a strong team player
- Calm, organised and confident in a fast-paced environment
- Professional in appearance with excellent communication skills
- Flexible to work evenings, weekends and busy periods
- Reliable transport due to limited public transport late evenings
BENEFITS & REWARDS
- Competitive hourly rate (up to £12.50/hour)
- Various contracts available, full time, part time
- Employee discount on dining and stays
- On-site parking
- Complimentary staff meals and uniform
- Monthly Employee of the Month recognition
- Gratuities (shared, monthly through Tronc)
- Comprehensive training and clear opportunities for progression within the food and beverage department.
Skylark Floor Staff employer: Marcliffe Hotel Limited
Marcliffe is an exceptional employer, offering a unique opportunity for the Director of Sales to shape the future of a prestigious luxury hotel in Scotland. With a strong focus on career development, a supportive leadership team, and the autonomy to influence commercial strategy, employees can thrive in a culture that values excellence and innovation. Join us to make a lasting impact while enjoying a competitive salary and benefits package in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Skylark Floor Staff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marcliffe Hotel Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marcliffe Hotel Limited
Don't be shy about reaching out to Marcliffe Hotel Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Skylark Floor Staff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marcliffe Hotel Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marcliffe Hotel Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
