At a Glance
- Tasks: Support the principal and ensure smooth operations in a luxury design studio.
- Company: Aesthetic design-led studio in Central London with a focus on art and luxury experiences.
- Benefits: Competitive salary, discretionary bonus, 25 days holiday, medical insurance, and pension.
- Other info: Long-term role with opportunities for growth in a dynamic creative business.
- Why this job: Join a creative team and play a key role in a high-end design environment.
- Qualifications: 5+ years EA or operations experience, highly organised, and client-facing skills.
The predicted salary is between 60000 - 65000 £ per year.
A highly aesthetic, design-led studio working across interior design, art, experiences and products is seeking an exceptional EA with operational oversight to support the principal and ensure the luxury studio runs like a well-oiled machine to a very high standard.
This is a genuinely broad and varied position, combining high-level executive assistance with responsibility for the smooth day-to-day functioning of the studio. It will suit someone who is discreet, highly organised and takes real pride in ensuring things run beautifully behind the scenes. Beyond capability, cultural alignment is essential — the studio's work is guided by a deep commitment to art, design, aesthetics and luxury experiences, and the right candidate will instinctively understand and respect that environment.
This is a long-term role for someone who wants to build trust, become embedded in the ethos of the studio and grow with a genuinely exceptional creative business.
Key responsibilities:- Full EA support to the principal — diary and inbox management, travel coordination, meeting preparation and acting as a calm and reliable gatekeeper.
- The role also involves close liaison with the family's Personal PA, who works within the same office.
- Oversee day-to-day office management, maintain image, reference and sample libraries, and manage relationships with cleaners, IT support and external suppliers.
- IT and systems ownership, including managing external IT providers and maintaining secure, well-structured digital infrastructure.
- Full ownership of recruitment and people coordination processes from brief through to onboarding, as well as project coordination support — tracking actions and deadlines, supporting presentations and minuting meetings on behalf of the principal.
- Finance and administrative oversight forms the final part of the role, covering invoice management, bookkeeper liaison and expense reporting.
- Extremely organised, discreet and calm under pressure.
- Polished, professional and personable with strong client-facing skills — you will represent the principal in meetings.
- A minimum of 5 years' experience in a comparable EA or studio operations role.
- A genuine appreciation for the luxury world of design and creative environments is essential.
EA & Operations Manager in London employer: Marcilly Recruitment Ltd
Contact Detail:
Marcilly Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EA & Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the design and luxury sectors, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the studio's projects and ethos. Show us that you understand their commitment to art and design. We want to see your passion shine through when you talk about how you can contribute to their vision.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of EA & Operations Manager. We’re looking for someone who can manage the chaos while keeping everything running smoothly, so highlight those organisational skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace EA & Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the EA & Operations Manager role. Highlight your organisational prowess and any relevant experience in luxury or creative environments to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about the role and how your background fits with our design-led studio. Don’t forget to mention your appreciation for aesthetics and luxury experiences!
Showcase Your Soft Skills: We’re looking for someone who’s calm under pressure and discreet. Use examples from your past roles to demonstrate these qualities, as they’re crucial for supporting the principal and maintaining the studio's high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Marcilly Recruitment Ltd
✨Know the Studio Inside Out
Before your interview, dive deep into the studio's work and ethos. Familiarise yourself with their projects, design philosophy, and any recent news. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational prowess. Think of specific instances where you managed complex schedules or coordinated multiple tasks seamlessly. Being able to articulate these experiences will demonstrate your capability for the EA role.
✨Demonstrate Discretion and Professionalism
Given the nature of the role, it's crucial to convey your understanding of discretion. Share scenarios where you've handled sensitive information or maintained confidentiality, as this will reassure them of your reliability in a high-stakes environment.
✨Emphasise Cultural Fit
Cultural alignment is key for this position. Be prepared to discuss why you appreciate the luxury design world and how your personal values resonate with the studio's mission. This will help you stand out as someone who truly understands and respects their creative environment.