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For Companies At a Glance
- Tasks: Be the friendly face of our school, guiding families through the admissions process.
- Company: Join a prestigious independent school in the stunning Malvern Hills.
- Benefits: Professional development opportunities and access to on-site facilities.
- Other info: Enjoy a supportive office culture with great career growth potential.
- Why this job: Make a real difference in students' lives while working in a vibrant environment.
- Qualifications: Experience in admissions or high-end customer service is a plus.
The predicted salary is between 25000 - 30000 £ per year.
The Opportunity
Set within the rolling landscape of the Malvern Hills and the Vale of Evesham, Worcestershire is home to some of the UK’s most prestigious independent and heritage schools. We are seeking an organized, personable, and proactive Admissions Assistant to join our busy external relations team. This role is the "face" of the school for prospective families, acting as the primary point of contact from the initial inquiry through to a student’s first day on campus.
The Role & Department
You will work within a collaborative Admissions and Marketing suite, reporting directly to the Registrar or Director of Admissions. The department is the central hub for the school’s growth, managing domestic and international recruitment cycles, bursary applications, and scholarship days. You will use advanced school management systems (such as iSAMS, SIMS, or HubSpot) to track the "customer journey," ensuring that every prospective family receives a bespoke and professional experience. The role involves significant interaction with the Senior Leadership Team, assisting with the logistical planning of major events like Open Mornings and Taster Days.
Core Responsibilities
- Inquiry Management: Responding promptly and warmly to all telephone and email inquiries, providing detailed information about the school’s ethos, curriculum, and entry requirements.
- Data Coordination: Maintaining the accuracy of the admissions database, ensuring all applicant records are up-to-date and compliant with GDPR and safeguarding regulations.
- Event Logistics: Assisting in the coordination of Open Days, entrance examinations, and interview schedules, including the preparation of welcome packs and signage.
- Tour Leading: Conducting professional and engaging tours of the school site for prospective parents, highlighting the school’s facilities and community atmosphere.
- International Liaison: Supporting the visa application process (where applicable) and coordinating with international educational agents to facilitate overseas enrolments.
The Successful Candidate
We are looking for an administrative expert with the "soft skills" required to build immediate rapport with families. Requirements include:
- Experience: Previous experience in a school admissions role or a high-end customer service/sales environment is highly desirable.
- Communication: Exceptional written and verbal communication skills, with the ability to adapt your tone for diverse audiences.
- Tech Savvy: Proficiency in Microsoft Office Suite and experience with CRM (Customer Relationship Management) databases.
- Professionalism: A polished, welcoming demeanour and the ability to remain calm and organized during high-pressure periods, such as the peak September intake.
Why Join Us?
A role that offers a unique blend of administrative precision and interpersonal connection. Access to a professional development pathway focused on school marketing, registrar certification, and leadership within the independent sector. A supportive, high-energy office culture within a beautiful school setting that often includes access to on-site facilities (e.g., dining hall, gym). Located in a county that offers an enviable quality of life, balancing historic market towns with excellent commuter links to Birmingham and Bristol.
How to Apply
Please submit your current CV.
Admissions Assistant | Independent Senior School | Worcestershire employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Assistant | Independent Senior School | Worcestershire
✨Tip Number 1
Get to know the school inside out! Familiarise yourself with their ethos, curriculum, and any recent news. This way, when you chat with them, you can show genuine interest and knowledge, making a great first impression.
✨Tip Number 2
Practice your communication skills! Whether it’s on the phone or in person, being warm and approachable is key. Try role-playing with a friend to nail down your responses to common questions families might have.
✨Tip Number 3
Show off your tech skills! Brush up on any school management systems mentioned in the job description. If you’re familiar with iSAMS or HubSpot, mention it during your conversations to highlight your readiness for the role.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a quick thank-you email. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Admissions Assistant | Independent Senior School | Worcestershire
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your writing. Remember, this role is all about connecting with families, so show us how you can do that!
Tailor Your CV: Make sure your CV is tailored specifically for the Admissions Assistant role. Highlight any relevant experience in admissions or customer service, and don’t forget to mention your tech skills! We love seeing how your background aligns with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Marchant Recruitment
✨Know the School Inside Out
Before your interview, make sure to research the school thoroughly. Understand its ethos, curriculum, and what makes it unique. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Soft Skills
As an Admissions Assistant, you'll need to build rapport with families. Prepare examples of how you've successfully communicated or resolved issues in previous roles. Highlight your ability to adapt your communication style to different audiences.
✨Be Tech-Savvy
Familiarise yourself with school management systems like iSAMS or HubSpot. If you have experience with CRM databases, be ready to discuss how you've used them to enhance customer experiences or streamline processes.
✨Prepare for Event Logistics Questions
Expect questions about your experience with event planning and coordination. Think of specific instances where you've organised events or managed schedules, and be ready to explain how you ensured everything ran smoothly.