Start Date: September 2026
Contract: Full-time, Permanent (Term-Time Only + 2 weeks)
Salary: Paid to scale (Support Staff Framework)
The Role
A well-established Secondary Academy in Wolverhampton is seeking a professional, highly organized, and detail-oriented School Administrator and Attendance Officer to join their busy operational support team. This is a vital frontline role within the school’s central administration office, perfectly suited for an individual who excels in fast-paced environments, possesses exceptional data-entry accuracy, and enjoys being the first point of contact for families.
The successful candidate will manage the day-to-day administrative tracking systems required to maintain high attendance metrics across the school. Responsibilities will include managing the morning registration data logs, processing absence alerts, contacting parents regarding unexcused student absences, and updating tracking records on the school’s centralized management system (such as SIMS or Arbor). Additionally, you will handle general office administrative tasks, manage departmental correspondence, welcome visitors, and prepare attendance report data for the senior leadership team.
You will act as a primary link between parents, the school’s pastoral heads, and external local authority welfare officers, requiring absolute confidentiality, diplomacy, and crisp communication at all times. Strong organizational skills are crucial, as you will balance answering telephone inquiries with the rigorous demands of real-time database management and compliance logging.
The academy is looking for a proactive, reliable professional with strong IT literacy and a welcoming yet firm approach to policy compliance. A collaborative spirit and the ability to maintain composure under pressure are essential to thriving within this central administrative hub.
School Information
This is an 11 to 18 well-established Academy in Wolverhampton with a powerful commitment to community inclusion, operational transparency, and student welfare. The school serves a vibrant West Midlands community and is highly regarded for its structured, supportive ethos, where clear communication and high expectations underpin daily practice.
The campus features modern administrative spaces and a welcoming reception environment. Support and administrative staff are treated as highly valued members of the wider educational faculty, benefiting from a collaborative professional culture, visible leadership, and targeted opportunities for continuous professional training in school management software.
Requirements
Previous experience working in a school office or a fast-paced administrative/customer service role is highly desirable
Advanced IT and data management capabilities, with experience using school databases (e.g., SIMS, Arbor) being advantageous
Exceptional verbal and written communication skills, with a professional telephone manner
Professional, objective, and proactive approach to tracking attendance compliance metrics
Minimum of GCSE Grade C/4 (or equivalent) in English and Mathematics
Application
To apply, please send your comprehensive CV as soon as possible.
