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- Tasks: Support staff and students with tech issues, maintain devices, and ensure network stability.
- Company: A forward-thinking secondary school in Swindon focused on digital innovation.
- Benefits: Full-time role with excellent development opportunities and a supportive team.
- Why this job: Join a dynamic environment where your tech skills make a real difference in education.
- Qualifications: Experience in IT support and strong knowledge of Windows OS and Office 365.
- Other info: Collaborative ICT team with pathways to senior roles and modern learning spaces.
The predicted salary is between 30000 - 42000 £ per year.
A fantastic opportunity has arisen for a skilled, proactive and customer-focused IT Technician to join a modern, forward-thinking and digitally innovative secondary school in Swindon. This full-time, permanent role begins January 2026, offering excellent development opportunities within a well-resourced ICT environment.
As an IT Technician, you will play a vital role in keeping the school’s technology running smoothly, supporting both staff and students with a wide range of technical needs. Your responsibilities will include:
- Providing frontline technical support for hardware, software and network issues
- Maintaining classroom devices, including PCs, laptops, tablets and interactive whiteboards
- Supporting AV systems, projectors and digital learning technology across the site
- Assisting with Office 365 administration, user permissions, password resets and account setup
- Monitoring and maintaining network stability, WiFi connectivity and printing systems
- Supporting installations, system upgrades and long-term ICT improvement projects
- Maintaining accurate helpdesk logs and delivering excellent customer service
- Troubleshooting issues calmly, efficiently and professionally in a busy school environment
This is an excellent role for a technician who enjoys problem-solving and supporting a large, dynamic user base.
This Swindon secondary school is highly regarded for:
- Its strong digital strategy and investment in new technology
- A friendly, collaborative ICT team who share expertise and resources
- Excellent CPD opportunities, including pathways into senior technician roles
- Supportive leadership who value innovation and efficiency
- Modern learning spaces equipped with up-to-date hardware and software
The school is committed to maintaining a robust digital infrastructure that enhances teaching, learning and administrative systems.
Experience & Qualifications:
- IT support experience (school experience welcome but not essential)
- Strong knowledge of Windows OS, Office 365, hardware and network troubleshooting
- Confident communication and interpersonal skills
- Ability to prioritise tasks and work effectively under pressure
- A positive, customer-focused approach with a willingness to learn new systems
If you are interested in this IT Technician opportunity in Swindon, please forward your CV as soon as possible for consideration.
IT Technician – Secondary School in Swindon employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician – Secondary School in Swindon
✨Tip Number 1
Network, network, network! Reach out to your connections in the education sector or tech community. You never know who might have a lead on that perfect IT Technician role at a school like the one in Swindon.
✨Tip Number 2
Prepare for those interviews by brushing up on common IT support scenarios. Think about how you’d troubleshoot issues with classroom devices or network stability. We want you to shine when they ask about your problem-solving skills!
✨Tip Number 3
Show off your customer service skills! Remember, as an IT Technician, you’ll be supporting both staff and students. Be ready to share examples of how you’ve helped users in the past, keeping it calm and professional.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for proactive and skilled individuals to join our team, so make sure you get your CV in there!
We think you need these skills to ace IT Technician – Secondary School in Swindon
Some tips for your application 🫡
Craft a Clear CV: Make sure your CV is easy to read and highlights your relevant experience. We want to see your IT support skills shine, so tailor it to show how you can help our school’s tech run smoothly.
Show Your Passion for Tech: In your application, let us know why you love working with technology. Share any personal projects or experiences that demonstrate your enthusiasm and problem-solving skills in the IT field.
Be Specific in Your Cover Letter: When writing your cover letter, be specific about how your skills match the job description. We’re looking for someone who can tackle hardware and software issues, so give us examples of how you've done this before.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our school.
How to prepare for a job interview at Marchant Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Office 365, and common hardware issues. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Show Off Your Customer Service Skills
Since this role involves supporting both staff and students, highlight any previous experience where you've provided excellent customer service. Think of examples where you resolved issues calmly and efficiently, as this will demonstrate your ability to handle a busy school environment.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Practice explaining how you would approach common IT problems, like network connectivity issues or software malfunctions. This will help you articulate your thought process and technical expertise clearly.
✨Demonstrate Your Team Spirit
The school values collaboration within its ICT team, so be prepared to discuss how you work well with others. Share examples of successful teamwork or projects you've been involved in, showing that you're not just a tech whiz but also a great team player.
