School Receptionist
Location: Havering
School Type: Secondary School (Co-educational)
A dynamic and thriving secondary school located in Havering is seeking a welcoming, polished, and articulate School Receptionist to be the face of their vibrant community. This is a fantastic opportunity for an engaging front-of-house professional looking to build a rewarding career within a supportive, collaborative, and high-achieving school environment.
About the Role
As the School Receptionist, you will serve as the warm, professional heartbeat of the campus. You will manage the main front office, acting as the primary point of contact for students, parents, staff, and official visitors, ensuring that everyone receives a helpful and efficient welcome.
- Start Date: Immediate or upcoming term
- Environment: A friendly and inclusive community school known for its positive learning culture and strong local standing
- Culture: A collaborative, supportive workplace backed by an exceptional administrative and leadership team
Key Responsibilities
- Manage the main reception desk professionally, greeting all visitors, families, and staff with warmth and courtesy.
- Handle incoming telephone calls, email inquiries, and switchboard operations efficiently, directing messages to the appropriate departments.
- Maintain security and safeguarding protocols by ensuring all visitors sign in, wear identification badges, and follow campus entry policies.
- Provide general administrative support, including sorting post, managing deliveries, and handling routine correspondence.
- Foster a positive, calm, and organized front-of-house environment that reflects the school's high standards.
Requirements
- Proven experience in a reception, customer service, or front-of-house administrative role (educational setting experience is a plus).
- Outstanding communication and interpersonal skills, with a polite and professional telephone manner.
- High level of organisation, with the ability to multitask and remain calm under pressure in a busy environment.
- Strong IT literacy, including proficiency in standard office software and database systems.
- A proactive, positive attitude and a genuine enthusiasm for supporting young people and school operations.
Salary & Benefits
- Pay Scale: Competitive salary aligned with the London support staff pay scale, dependent on experience and qualifications.
- Access to continuous professional development and training within a progressive school community.
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