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For Companies At a Glance
- Tasks: Provide top-notch IT support to staff and students in a vibrant school environment.
- Company: A high-achieving secondary school in Reading focused on digital learning.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Why this job: Join a forward-thinking school and make a real difference in students' digital experiences.
- Qualifications: Experience in IT support and strong troubleshooting skills are essential.
- Other info: Dynamic work environment with opportunities for growth and skill enhancement.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity for a proactive, skilled and customer-focused IT Technician to join a successful and forward-thinking school in Reading.
Job Overview
The school is seeking an IT Technician to join its well-established ICT Support Team from January 2026 (or earlier for the right candidate). This full-time, permanent role involves providing high-quality technical support to staff and students, maintaining equipment and contributing to the smooth operation of the school’s digital infrastructure. The ideal candidate will be confident working in a fast-paced environment, able to troubleshoot effectively and committed to delivering an excellent standard of service.
The School
This high-achieving Reading secondary school is known for its exceptional behaviour, academic excellence and strong focus on digital learning. Staff benefit from modern facilities, innovative teaching tools and a leadership team that values technology as a key driver of school improvement. The ICT department is friendly, collaborative and well resourced, offering excellent opportunities for professional development and skill progression within a supportive environment.
Key Responsibilities
- Providing first-line technical support for staff and students
- Diagnosing and resolving hardware, software and network issues
- Maintaining PCs, laptops, tablets and classroom devices
- Supporting interactive whiteboards, projectors and other AV equipment
- Assisting with user account management, passwords and permissions
- Supporting installation, configuration and updates of ICT systems
- Monitoring and maintaining network and server health under supervision
- Documenting IT issues and contributing to ticketing/helpdesk processes
- Assisting with whole-school ICT projects and digital initiatives
- Ensuring ICT spaces are organised, safe and fully operational
Experience & Qualifications
- Previous IT support experience (school environment beneficial but not essential)
- Strong knowledge of Windows OS, Microsoft 365, networks and device maintenance
- Confident troubleshooting hardware, software and connectivity issues
- Excellent communication and customer service skills
- A proactive, organised approach with strong attention to detail
- Relevant IT qualifications (CompTIA, Microsoft, Cisco, etc.) desirable
Salary
Support staff pay scale, dependent on experience.
Application
Please forward your CV at your earliest convenience to be considered for this IT Technician position in Reading.
IT Technician – High-Achieving Secondary School in Reading employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician – High-Achieving Secondary School in Reading
✨Tip Number 1
Network, network, network! Get out there and connect with people in the education sector. Attend local events or join online forums related to IT in schools. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or any tech-related achievements, make sure to highlight them during interviews. This is your chance to demonstrate how you can contribute to the school’s digital learning environment.
✨Tip Number 3
Prepare for the interview by researching the school’s current tech setup and any recent initiatives they’ve undertaken. This shows you’re genuinely interested and ready to hit the ground running as part of their ICT Support Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Technician – High-Achieving Secondary School in Reading
Some tips for your application 🫡
Craft a Compelling CV: Make sure your CV stands out by tailoring it to highlight your relevant IT experience and skills. Focus on your troubleshooting abilities and any previous roles where you provided excellent customer service, as these are key for us.
Showcase Your Technical Skills: Don’t just list your qualifications; demonstrate how you've used them in real-world scenarios. Mention specific technologies you've worked with, like Windows OS or Microsoft 365, to show us you're the right fit for our tech-savvy environment.
Write a Personal Cover Letter: Use your cover letter to tell us why you’re passionate about working in a school setting. Share any experiences that reflect your proactive approach and commitment to supporting students and staff with their IT needs.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Marchant Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Microsoft 365, and common hardware issues. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and confidence in handling technical problems.
✨Show Off Your Customer Service Skills
Since this role involves supporting both staff and students, it's crucial to demonstrate your excellent communication and customer service skills. Think of examples where you've successfully resolved issues or helped someone understand a tech problem, and be prepared to share these during the interview.
✨Familiarise Yourself with the School's Digital Environment
Research the school’s approach to digital learning and any specific technologies they use. This will not only help you tailor your answers but also show your genuine interest in contributing to their ICT initiatives and improving their digital infrastructure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the school's ICT projects, team dynamics, and professional development opportunities. This shows that you're proactive and genuinely interested in how you can fit into their environment and contribute to their success.
