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For Companies At a Glance
- Tasks: Provide hands-on IT support to staff and students, troubleshooting tech issues.
- Company: Respected independent school in Reading with a focus on technology in education.
- Benefits: Stable position, supportive leadership, and opportunities for skill development.
- Why this job: Join a professional environment where your tech skills make a real difference.
- Qualifications: Experience in IT support, strong communication, and problem-solving skills.
- Other info: Dynamic school setting with a focus on wellbeing and clear expectations.
The predicted salary is between 30000 - 42000 £ per year.
A respected independent school in Reading is seeking a reliable and technically capable IT Support professional to join their support services team. This is an excellent opportunity to work in a professional, well-resourced school environment where technology plays a vital role in teaching, learning, and day-to-day operations.
The Role
- Provide first- and second-line IT support to staff and students, ensuring systems run smoothly and technical issues are resolved efficiently.
- Hands-on and varied role, combining day-to-day troubleshooting with proactive support to maintain reliable and secure IT systems across the school.
Key responsibilities include:
- Providing responsive IT support to staff and students
- Troubleshooting hardware, software, and connectivity issues
- Supporting classroom and office technology, including laptops, desktops, printers, and interactive screens
- Managing user accounts, devices, permissions, and basic network access
- Assisting with system updates, backups, and routine maintenance
- Supporting data protection, cybersecurity, and safeguarding procedures
- Liaising with external IT providers where required
- Maintaining accurate records of equipment, faults, and resolutions
The School Environment
This independent school in Reading is known for its high standards, strong pastoral care, and calm, professional working environment. Technology is well embedded across both teaching and administration, with leadership supportive of effective systems and proactive IT support. Staff benefit from clear expectations, good communication, and a strong focus on wellbeing.
What the School Is Looking For
- Previous experience in an IT support or technical role
- Good working knowledge of Windows systems and basic networking
- Confidence troubleshooting hardware and software issues
- Strong communication and customer service skills
- Organised, reliable, and proactive approach
- Experience in an education setting is desirable but not essential
Why Join
- IT role within a respected independent school
- Supportive leadership and clear systems
- Opportunity to develop technical skills in an education environment
- Stable position within a well-run organisation
How to Apply
If you are interested in this IT Support role at an independent school in Reading, please submit your CV. Early applications are encouraged.
IT Support – Independent School – Reading employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support – Independent School – Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the school on LinkedIn. A friendly chat can give us insider info about the culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to troubleshoot on the spot, so practice explaining our thought process clearly and confidently.
✨Tip Number 3
Showcase our passion for education tech! During interviews, let’s share examples of how we’ve used technology to enhance learning or solve problems in previous roles. It’ll make us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team at this fantastic school.
We think you need these skills to ace IT Support – Independent School – Reading
Some tips for your application 🫡
Craft a Clear CV: Make sure your CV is straightforward and highlights your relevant IT support experience. We want to see how your skills match the role, so tailor it to show off your troubleshooting prowess and customer service skills.
Show Your Passion for Education: Since this role is in a school, let us know why you’re excited about working in an educational environment. A little enthusiasm goes a long way, so share any experiences you have that connect tech with teaching and learning.
Be Specific in Your Cover Letter: When writing your cover letter, be specific about how your previous roles have prepared you for this position. We love seeing examples of how you've tackled IT challenges, especially in a school or similar setting.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Marchant Recruitment
✨Know Your Tech
Brush up on your knowledge of Windows systems and basic networking. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and confidence in resolving issues.
✨Showcase Your Communication Skills
Since you'll be supporting both staff and students, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical users to resolve their IT issues.
✨Demonstrate Proactivity
Prepare to discuss how you've taken initiative in previous roles. Whether it’s suggesting improvements to existing systems or implementing new processes, showing that you can think ahead will impress the interviewers.
✨Understand the School Environment
Familiarise yourself with the unique challenges and opportunities in an educational setting. Be ready to talk about how you can contribute to a calm and professional working environment while ensuring technology enhances teaching and learning.
