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For Companies At a Glance
- Tasks: Provide technical support and troubleshoot issues for staff and students in a dynamic school environment.
- Company: A modern secondary school in Portsmouth committed to digital learning and innovation.
- Benefits: Competitive salary, professional development opportunities, and a supportive team culture.
- Why this job: Join a forward-thinking team and make a real difference in education through technology.
- Qualifications: Previous IT support experience and strong technical knowledge are preferred.
- Other info: Enjoy a positive working environment with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
We are currently seeking a proactive, technically skilled and confident IT Technician to join a modern and forward-thinking secondary school in Portsmouth. This is a full-time, permanent position commencing January 2026, offering an excellent opportunity for an IT professional who enjoys problem-solving and working in a fast-paced, supportive environment.
About the School
The school is recognised for its commitment to digital learning, innovation and high-quality technical support for both staff and students. Technology underpins many aspects of teaching, learning and administration, and the ICT team plays an integral role in the day-to-day operation of the school.
- Strong ICT leadership and clear development plans for infrastructure
- Excellent CPD and opportunities to build new skills and certifications
- Supportive systems and a team culture that encourages collaboration and initiative
- A positive working environment where technical staff are valued
About the Role
As IT Technician, you will be a key member of the school’s ICT support team. Responsibilities include:
- Providing frontline technical support to staff and students, responding to helpdesk queries efficiently and professionally
- Troubleshooting and resolving hardware, software and network issues across the school site
- Maintaining desktops, laptops, tablets and classroom devices, ensuring they are updated and functional
- Supporting AV equipment, interactive whiteboards, projectors and sound systems in teaching spaces
- Administering user accounts, password resets, access permissions and basic network management tasks
- Assisting with system upgrades, new software deployments, device imaging and long-term ICT projects
- Documenting issues, solutions and asset information to help maintain an accurate and efficient ICT service
- Supporting whole-school digital initiatives, including online learning platforms and cloud-based tools
Experience and Qualifications
- Previous IT support experience (experience within an education environment is advantageous but not essential)
- Strong technical knowledge of Windows, Office 365, networks and peripheral devices
- Confident troubleshooting skills with a logical, methodical approach to problem-solving
- Excellent communication skills and a customer-focused attitude
- Ability to manage workload, prioritise tasks and remain calm under pressure
- Relevant IT qualifications (e.g. CompTIA, Microsoft, Cisco) are desirable but not essential, particularly if experience is strong
Salary
Support staff scale, dependent on experience and qualifications.
Application
To be considered for this IT Technician position in Portsmouth, please forward your CV at your earliest convenience.
IT Technician – Elite Secondary School - Portsmouth employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician – Elite Secondary School - Portsmouth
✨Tip Number 1
Network like a pro! Attend local tech meetups or school events to connect with staff and other IT professionals. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your troubleshooting prowess during interviews. Bring examples of past problems you've solved or even offer to help with a quick tech issue on the spot.
✨Tip Number 3
Research the school’s tech setup before your interview. Knowing their systems and tools will show you're genuinely interested and ready to hit the ground running. Plus, it gives you a chance to ask insightful questions!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Technician – Elite Secondary School - Portsmouth
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant IT experience, especially any roles in education. Tailor it to showcase your troubleshooting skills and technical knowledge that align with the job description.
Write a Personalised Cover Letter: Don’t just send a generic cover letter. Take the time to personalise it for this role at our school. Mention why you’re excited about working in a supportive environment and how your skills can contribute to our digital learning initiatives.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate a logical approach to problem-solving, so share specific instances where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our school!
How to prepare for a job interview at Marchant Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows, Office 365, and networking. Be ready to discuss your troubleshooting methods and any past experiences where you've resolved issues effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific situations where you had to think on your feet or work under pressure, as this role will require a calm and methodical approach to problem-solving.
✨Communicate Clearly and Confidently
Since you'll be providing support to both staff and students, practice explaining technical concepts in simple terms. Good communication is key, so be ready to demonstrate your customer-focused attitude during the interview.
✨Familiarise Yourself with the School's Digital Initiatives
Research the school's commitment to digital learning and any specific tools or platforms they use. Showing that you understand their environment and are enthusiastic about contributing to their digital initiatives will set you apart from other candidates.
