At a Glance
- Tasks: Manage the busy reception, handle calls, and support the admin team.
- Company: A prestigious secondary academy in Oxford with a strong academic reputation.
- Benefits: Competitive salary, professional training, and a supportive work culture.
- Other info: Enjoy a collaborative environment with opportunities for growth and development.
- Why this job: Be the welcoming face of the school and make a difference in student lives.
- Qualifications: Experience in reception or administration, strong communication skills, and IT literacy.
The predicted salary is between 20000 - 25000 £ per year.
Start Date: September 2026
Contract: Full-time, Permanent (Term-Time Only + 1 Week)
Salary: Paid to scale (Support Staff Framework)
The Role
A premier Secondary Academy in Oxford is seeking a professional, highly articulate, and exceptionally organised School Receptionist & Front of House Coordinator to manage their busy visitor reception hub. This position serves as the primary gateway to the school, representing a fantastic opportunity for an experienced receptionist, corporate customer relations specialist, or school office assistant looking to manage essential front-line operational databases within a highly academic environment.
The successful candidate will take full operational accountability for the daily reception services, acting as the principal point of contact for parents, visiting educators, and external multi-agency professionals. Primary responsibilities include:
- Routing high-volume telephone queries via a digital switchboard
- Logging parent messages
- Managing the central administrative email inbox
- Operating the school's electronic visitor access control security software
- Coordinating basic student attendance updates on the school's central Management Information System (MIS)
- Managing incoming postal and supply logistics
- Assisting the wider administrative team with database logging and clerical tasks during quiet desk periods
You will work closely with the Office Manager to ensure that all visitor sign-in processes strictly adhere to local and national safeguarding protocols (including real-time DBS verification logging). A calm, professional manner under pressure and absolute discretion when handling highly sensitive parent or student phone calls are vital to this key operational post.
School Information
This is an 11 to 18 well-established Academy in Oxford with a powerful reputation for academic rigor, student welfare, and administrative excellence. The campus features beautifully modernised administrative suites and a state-of-the-art welcoming reception complex designed to serve its engaged regional community. The frontline support team is treated as an essential, highly valued foundation of the wider school faculty. Staff benefit from a warm, collaborative professional culture, highly visible leadership, a manageable administrative load, and fully funded opportunities for continuous specialized training (including advanced school database administration and emergency first-aid courses).
Requirements
- Proven practical experience in a front-of-house receptionist, switchboard operator, or corporate administration role
- Basic IT and database literacy, with the comfort to navigate digital visitor databases, emails, and student logging platforms
- Strong interpersonal and communication skills, with a professional, welcoming, and clear telephone manner
- Clear understanding of basic safeguarding procedures and visitor tracking security parameters
- Ability to prioritize tasks effectively in a fast-paced environment while maintaining an approachable presence
To apply, please send your comprehensive CV as soon as possible.
School Receptionist – High-Achieving Secondary Academy in Oxford employer: Marchant Recruitment
Marchant Recruitment is an excellent employer, offering a vibrant and supportive work culture that prioritises the professional growth of its staff. As a Nursery Teacher in Hillingdon, you will benefit from a collaborative team environment, opportunities for continuous development, and the chance to make a meaningful impact on young learners' lives in an Outstanding primary school setting.
StudySmarter Expert Advice🤫
We think this is how you could land School Receptionist – High-Achieving Secondary Academy in Oxford
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We think you need these skills to ace School Receptionist – High-Achieving Secondary Academy in Oxford
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Marchant Recruitment, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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How to prepare for a job interview at Marchant Recruitment
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Marchant Recruitment might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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