At a Glance
- Tasks: Be the friendly face of our school, greeting visitors and managing communications.
- Company: A supportive primary school in Oldham with a community-focused culture.
- Benefits: Competitive salary, full-time permanent role, and a welcoming environment.
- Other info: Opportunity for career growth in a dynamic school setting.
- Why this job: Join a vibrant team and make a positive impact on our school community.
- Qualifications: Experience in reception or customer service, strong communication skills.
The predicted salary is between 30394 - 37148 £ per year.
A welcoming and well-regarded primary school in Oldham is seeking a warm, organised and professional School Receptionist to join its supportive office team. This is a key front-of-house role at the heart of a busy school community—ideal for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in providing a calm, efficient service. The school has clear routines, strong safeguarding practice and a friendly, community-focused culture where families feel supported and communication matters.
About the Role
As School Receptionist, you will be the first point of contact for parents, visitors, pupils and professionals, helping the school office run smoothly each day. Responsibilities typically include:
- Greeting visitors and managing sign-in procedures in line with safeguarding
- Handling calls and emails professionally and efficiently
- Supporting daily admin tasks such as letters, photocopying, filing and record keeping
- Updating school systems and maintaining accurate information (training provided)
- Supporting communication with parents and external agencies
- Maintaining confidentiality and a calm, professional approach at all times
Key Information
- Location: Oldham
- Start Date: ASAP / next term (or by agreement)
- Contract: Full-time, permanent (or as agreed)
- Salary: Competitive, dependent on experience
What the School is Looking For
- Experience in reception, administration or a busy customer-facing role
- Friendly, professional communication and strong organisation
- Confidence using IT (email, documents, spreadsheets and databases)
- Understanding of confidentiality and safeguarding in schools
- Ability to remain calm, efficient and approachable in a busy environment
How to Apply
If you are a capable and welcoming receptionist who would thrive in a friendly Oldham primary school office team, we welcome your application. Please submit your CV at your earliest convenience to be considered.
Receptionist – Primary School in Manchester in Oldham employer: Marchant Recruitment
Marchant Recruitment is an excellent employer, offering a vibrant and supportive work culture that prioritises the professional growth of its staff. As a Nursery Teacher in Hillingdon, you will benefit from a collaborative team environment, opportunities for continuous development, and the chance to make a meaningful impact on young learners' lives in an Outstanding primary school setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Primary School in Manchester in Oldham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Marchant Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Marchant Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist – Primary School in Manchester in Oldham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Marchant Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Marchant Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Marchant Recruitment!
How to prepare for a job interview at Marchant Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
