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- Tasks: Provide tech support to staff and students, troubleshoot issues, and maintain IT equipment.
- Company: A supportive Mixed Secondary School in Norwich focused on high standards and student wellbeing.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Ongoing opportunities for career growth and a positive learning atmosphere.
- Why this job: Join a dedicated team and make a real difference in a vibrant school community.
- Qualifications: Experience in IT support and strong problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
A well-established Mixed Secondary School in Norwich is seeking a skilled and proactive IT Technician to join their experienced technical support team. This is an excellent opportunity to work within a supportive school environment where technology plays a key role in teaching, learning and day-to-day school operations.
The successful candidate will provide first-line and second-line technical support to staff and students across the school. Responsibilities will include troubleshooting hardware and software issues, maintaining IT equipment and supporting classroom technology including interactive displays, laptops and networked devices. You will also assist with device deployment, user account management and maintaining secure and efficient IT systems throughout the school. The role may involve supporting Microsoft 365 systems, printers, network connectivity and safeguarding filtering systems.
Strong problem-solving skills, organisation and the ability to communicate effectively with both technical and non-technical users are essential. The school is looking for someone proactive, reliable and committed to providing excellent technical support within a busy school environment.
This is a fantastic opportunity to join a collaborative and supportive school where support staff are highly valued and ongoing professional development is encouraged.
School Information: This is a 11 to 18 well-established Mixed Secondary School in Norwich with a strong commitment to high standards, student wellbeing and continuous improvement. The school serves a diverse community and is known for its supportive ethos and positive learning environment. Students are respectful, motivated and eager to succeed, while staff benefit from collaborative working relationships, supportive leadership and ongoing opportunities for professional development and progression.
- Previous IT support experience
- Strong knowledge of hardware, software and networking
- Excellent communication and problem-solving skills
- Ability to manage workload effectively in a busy environment
- Proactive and professional approach
To apply, please send your CV as soon as possible.
IT Technician - Mixed Secondary School - Norwich employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician - Mixed Secondary School - Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former staff at the school on LinkedIn. A friendly chat can give us insider info about the school culture and what they really value in an IT Technician.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d troubleshoot issues with classroom tech or network connectivity. We want to show them we’re ready to jump in and help!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Share specific examples of how you’ve tackled tech challenges in the past. This will help us stand out as proactive and reliable candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep you updated on any new opportunities that pop up!
We think you need these skills to ace IT Technician - Mixed Secondary School - Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your knowledge of hardware, software, and networking!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their strong problem-solving abilities, especially in a busy environment like a school.
Communicate Clearly: Since you'll be working with both technical and non-technical users, it's important to show us that you can communicate effectively. Use clear language in your application to demonstrate this skill right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Marchant Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hardware, software, and networking. Be ready to discuss specific technologies you've worked with, especially those relevant to the school environment like Microsoft 365 and interactive displays.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot a problem under pressure and how you communicated your solutions to both tech-savvy and non-tech-savvy users.
✨Demonstrate Your Proactive Attitude
Schools thrive on support staff who take initiative. Share instances where you went above and beyond to improve IT systems or support users. This will show that you're not just reactive but also proactive in your approach.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. During the interview, focus on clear communication, as you'll need to interact with both staff and students. Being approachable and friendly can make a big difference!