School Receptionist & Front of House Lead – Progressive Secondary School in Middlesbrough

School Receptionist & Front of House Lead – Progressive Secondary School in Middlesbrough

Middlesbrough Full-Time 31650 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage front-of-house operations and support school communication in a collaborative environment.
  • Company: Progressive secondary school in Middlesbrough with a strong community focus.
  • Benefits: Full-time role during term time, supportive leadership, and professional development opportunities.
  • Other info: Enjoy a well-designed workspace and a culture that promotes work-life balance.
  • Why this job: Be the welcoming face of a thriving school and make a real difference in student and parent interactions.
  • Qualifications: Experience in administration or customer service, strong communication skills, and basic IT literacy.

The predicted salary is between 31650 - 40000 Β£ per year.

Are you a reliable, welcoming, and exceptionally organised professional ready to act as the primary face of a thriving secondary school? This could be an exceptional opportunity to manage front-of-house operations and support school communication in a highly collaborative setting.

Our client is seeking a professional, reliable, and exceptionally well-presented School Receptionist to join an established school in Middlesbrough from September. This is a full-time position, ideal for a strong clerical practitioner with outstanding interpersonal skills and a highly structured approach to visitor safety.

The successful candidate will manage the day-to-day communication and reception logistics of the main school office. You will oversee the busy front desk, manage incoming switchboard routing, distribute visitor passes in line with strict safeguarding guidelines (DBS checks), assist with initial parent queries, and input essential attendance data into the school's digital tracking platform.

The administrative department benefits from modern reception suites, state-of-the-art office technology, and a collaborative team of support specialists. Senior leadership is highly supportive and values administrative efficiency, front-of-house excellence, and professional growth.

This secondary school in Middlesbrough is known for its inclusive community, strong parental engagement, and commitment to support staff welfare. Well-designed workspaces allow for clear communication and manageable administrative workloads. Staff benefit from outstanding facilities and a culture that promotes professional development and work–life balance.

Experience and Qualifications

  • Previous experience in an administrative capacity, customer service, or front-of-house receptionist role (school experience preferred)
  • Strong verbal and written communication skills, with a professional, welcoming approach to handling inquiries
  • Basic IT literacy, with the ability to navigate email systems, spreadsheets, and digital booking platforms
  • Clear understanding of basic safeguarding protocols and visitor tracking security parameters

Application

To be considered for this School Receptionist position starting in September, please forward your CV as soon as possible.

School Receptionist & Front of House Lead – Progressive Secondary School in Middlesbrough employer: Marchant Recruitment

Marchant Recruitment is an excellent employer, offering a vibrant and supportive work culture that prioritises the professional growth of its staff. As a Nursery Teacher in Hillingdon, you will benefit from a collaborative team environment, opportunities for continuous development, and the chance to make a meaningful impact on young learners' lives in an Outstanding primary school setting.

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Contact Details:

Marchant Recruitment Recruitment Team

We think you need these skills to ace School Receptionist & Front of House Lead – Progressive Secondary School in Middlesbrough

Organisational Skills
Interpersonal Skills
Communication Skills
Customer Service
Reception Management
Visitor Safety Protocols
IT Literacy