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- Tasks: Support staff and students with IT issues, ensuring smooth digital operations.
- Company: Outstanding Secondary School in Southwark, committed to high standards and digital innovation.
- Benefits: Competitive salary, professional development, and a collaborative working culture.
- Why this job: Join a vibrant community and make a real difference in students' learning experiences.
- Qualifications: Experience in IT support, strong knowledge of Windows, and excellent communication skills.
- Other info: Dynamic environment with a focus on continuous improvement and staff development.
The predicted salary is between 36000 - 60000 £ per year.
Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale
School information: This is a 11 to 18 well-established, Outstanding Ofsted Rated Secondary School in Southwark with a strong commitment to high standards, digital innovation, student wellbeing and continuous improvement. The school serves a diverse and vibrant community and is widely recognised for its forward-thinking approach to teaching and learning, underpinned by excellent use of technology. Students are respectful, motivated and eager to succeed, contributing to a calm, purposeful and well-managed learning environment. The school offers a broad and balanced curriculum that supports academic achievement alongside personal development, with digital literacy embedded across subjects. Staff benefit from a collaborative and professional working culture, strong leadership, and a clear focus on staff development, including training in educational technology and systems.
IT Support Team: The IT Support team plays a vital role in ensuring the smooth day-to-day operation of the school’s digital infrastructure. The team supports staff and students with hardware, software, and network systems, helping to create an efficient and reliable learning environment. The IT Support Officer works closely with teaching staff, senior leaders and external providers to maintain and develop the school’s IT provision.
Requirements:
- Previous experience in an IT support or technical support role, ideally within an educational setting
- Strong knowledge of Windows operating systems, hardware troubleshooting and basic networking
- Experience supporting classroom technology, including interactive whiteboards and laptops
- Ability to respond efficiently to technical issues and prioritise workloads
- Excellent communication skills and a customer-focused approach
- Commitment to safeguarding, data protection and professional standards
Application: To apply, please send your CV as soon as possible.
IT Support Officer – Outstanding Secondary School, Southwark in London employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Officer – Outstanding Secondary School, Southwark in London
✨Tip Number 1
Network like a pro! Reach out to current or former staff at the school, and connect with them on LinkedIn. A friendly chat can give us insider info about the school culture and what they really value in an IT Support Officer.
✨Tip Number 2
Show off your skills! Prepare for potential interviews by practising common IT support scenarios. We can even role-play with friends or family to get comfortable explaining our troubleshooting process and tech knowledge.
✨Tip Number 3
Tailor your approach! When we get the chance to meet the hiring team, make sure to highlight how our experience aligns with their commitment to digital innovation and student wellbeing. It’s all about showing we’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status and any updates directly from there.
We think you need these skills to ace IT Support Officer – Outstanding Secondary School, Southwark in London
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your enthusiasm for supporting students and staff shine through. We love candidates who are genuinely excited about using technology to enhance learning experiences in schools.
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially in educational settings. We want to see how your skills align with our needs, so don’t be shy about showcasing your tech know-how!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the IT Support Officer role at our Outstanding Secondary School.
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way to ensure it reaches us directly, and you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Marchant Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems, hardware troubleshooting, and basic networking. Be ready to discuss specific examples from your previous experience where you've successfully resolved technical issues, especially in an educational setting.
✨Showcase Your Communication Skills
Since the role involves working closely with staff and students, practice explaining technical concepts in simple terms. Think of scenarios where you’ve had to communicate effectively with non-technical users and be prepared to share those experiences during the interview.
✨Demonstrate Your Customer-Focused Approach
Prepare to discuss how you prioritise customer service in your IT support role. Think about times when you went above and beyond to help a user or improve their experience with technology, as this will resonate well with the school's commitment to student wellbeing.
✨Align with the School's Values
Research the school’s commitment to digital innovation and continuous improvement. Be ready to talk about how you can contribute to these values through your role as an IT Support Officer, perhaps by suggesting ideas for enhancing the school's IT provision or supporting staff training.
