Job Title: School Attendance Officer
Location: Lewisham, South East London
Contract Type: Full-Time, Term-Time Only
Start Date: Immediate / As Soon As Possible
About the School
We are seeking an organized and proactive Attendance Officer to join a vibrant, community-focused secondary school in the London Borough of Lewisham. The school is committed to fostering an inclusive and supportive environment where regular attendance and student engagement are prioritized across all year groups.
This key position sits within the school’s pastoral and administrative framework, working directly alongside Heads of Year, Safeguarding Officers, and Senior Leadership to maintain and improve attendance standards across the school.
Key Responsibilities
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Daily Monitoring: Manage morning and afternoon attendance tracking, verifying absent lists and investigating unexplained pupil absences promptly.
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First-Day Contact: Liaise with parents and carers via phone, email, and text communication regarding unexcused or sudden absences.
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Database Management: Record and update attendance data on internal management information systems (such as SIMS, Arbor, or Bromcom), compiling attendance logs and identifying trends.
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Intervention & Liaison: Track persistent absentees, support pastoral teams with attendance intervention plans, and assist with parent meetings to address attendance barriers.
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Compliance & Safeguarding: Align all attendance logging with local authority procedures, child protection standards, and statutory safeguarding guidelines.
Requirements
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Experience: Prior experience working within a school setting in an attendance, administrative, or student support capacity.
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Systems Knowledge: Proficiency with school database applications (e.g., SIMS, Arbor, Bromcom) alongside general administrative software (Excel, Word).
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Communication Skills: Clear, professional telephone and written communication skills, with a balanced approach of empathy and firmness when engaging with parents.
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Personal Qualities: Excellent organizational capability, strong attention to detail, and a tactful approach to handling confidential student matters.
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Safeguarding: An Enhanced DBS check registered on the Update Service (or readiness to undergo an immediate DBS check).
What the School Offers
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A supportive, dedicated administrative and pastoral team.
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Thorough onboarding and training on internal reporting tools.
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Convenient public transport connections across Lewisham and South East London.
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Attendance Officer - Lewisham employer: Marchant Recruitment
This welcoming Primary School in the London Borough of Sutton is an excellent employer, offering a nurturing and inclusive environment where staff are supported by strong leadership and collaborative relationships. With a commitment to professional development and a focus on creating a positive atmosphere for both employees and students, this role as Office Manager provides a unique opportunity to make a meaningful impact in the lives of children and their families while enjoying a fulfilling career in education.
