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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support students with daily administrative tasks.
- Company: A friendly secondary school in Leicestershire with a strong community focus.
- Benefits: Competitive salary, term-time working, supportive team, and free parking.
- Why this job: Be the welcoming face of the school and make a positive impact on students' lives.
- Qualifications: Friendly personality, strong organisational skills, and ability to multitask.
- Other info: Join a Good-rated school with excellent behaviour and pastoral care.
The predicted salary is between 24000 - 36000 £ per year.
A friendly and high-performing secondary school in Leicestershire is seeking a warm, professional Reception & Student Services Officer for a January 2026 start.
The Role
- Working on the school’s busy front desk, you will deliver exceptional customer service while supporting daily administrative and student-focused tasks.
- Responsibilities include:
- Greeting visitors and managing the signing-in system
- Handling incoming calls and emails
- Providing first-line support to students (lost property, early collections, medication routines)
- Issuing late slips and supporting attendance procedures
- Coordinating deliveries, room bookings and general admin
- Supporting first aid where trained (school will provide training)
The School
This Good-rated school has a warm, community atmosphere and a reputation for excellent behaviour and pastoral care. Reception is the first point of contact for families, so you’ll be a crucial part of setting the school’s tone.
You Will Bring
- A friendly, approachable personality
- Strong organisational and communication skills
- Ability to multitask in a busy environment
- Professionalism and confidentiality
Benefits
- Competitive salary
- Term-time working
- Supportive team and training opportunities
- Free parking and modern facilities
A perfect role for someone who enjoys a front-facing, fast-paced administrative environment.
Reception & Student Services Officer – Leicestershire – January 2026 employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Student Services Officer – Leicestershire – January 2026
✨Tip Number 1
Get to know the school! Research their values, culture, and what makes them tick. This way, when you walk in for that interview, you can show them you’re not just another candidate but someone who genuinely fits into their community.
✨Tip Number 2
Practice your people skills! Since you'll be the friendly face at the front desk, role-play common scenarios with a mate. Whether it’s handling a lost property query or dealing with a busy phone line, being prepared will help you shine.
✨Tip Number 3
Dress the part! First impressions matter, especially in a school environment. Opt for smart-casual attire that reflects professionalism while still being approachable. You want to look like someone students and parents can trust.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception & Student Services Officer – Leicestershire – January 2026
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re looking for someone who fits into our warm community atmosphere.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. Focus on your organisational and communication skills, and give examples of how you've successfully multitasked in busy environments. This will help us see why you’d be a great fit!
Keep It Professional: While we love a friendly tone, remember to maintain professionalism in your written application. Use clear language and check for any spelling or grammar mistakes. A polished application shows us that you take this opportunity seriously!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our school and what we stand for!
How to prepare for a job interview at Marchant Recruitment
✨Know the School's Values
Before your interview, take some time to research the school's values and community atmosphere. Understanding what makes this school special will help you align your answers with their ethos, showing that you're not just a fit for the role but also for the school culture.
✨Showcase Your Customer Service Skills
As a Reception & Student Services Officer, exceptional customer service is key. Prepare examples from your past experiences where you've successfully handled challenging situations or provided outstanding support. This will demonstrate your ability to thrive in a busy front-facing role.
✨Practice Multitasking Scenarios
Given the fast-paced environment of the school, think of scenarios where you had to juggle multiple tasks at once. Practising how you would handle these situations can help you articulate your multitasking abilities during the interview, which is crucial for this position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the school's approach to student services and how they support their staff. This shows your genuine interest in the role and helps you assess if the school is the right fit for you.
