School IT Technician
Location: Newham
A dynamic, forward-thinking, and high-achieving secondary school located in the London Borough of Newham is seeking a skilled, hands-on, and energetic IT Technician to join their vibrant technical support team. This is an exceptional opportunity for a tech-savvy professional looking to build a rewarding career within a collaborative, supportive, and digitally progressive educational environment.
About the Role
As the School IT Technician, you will be the operational engine behind the school's digital learning environment. You will provide front-line and second-line technical support, ensuring that hardware, software, networks, and classroom tech operate seamlessly so that students and teachers can focus entirely on educational excellence.
- Start Date: Immediate or upcoming term
- Environment: A bustling, diverse community secondary school known for its strong academic culture and modern technical infrastructure
- Culture: A collaborative, supportive workplace backed by an exceptional leadership and technical team
Key Responsibilities
- Provide efficient first- and second-line technical support to staff and students across all hardware, software, and network systems.
- Maintain, troubleshoot, and repair computers, interactive whiteboards, printers, tablets, and AV equipment.
- Assist with user account management, password resets, and network security protocols under the guidance of senior IT leads.
- Set up, configure, and deploy new IT equipment and software packages across classrooms and administrative offices.
- Implement fresh, organized systems for tracking technical support requests and managing IT inventory.
Requirements
- Proven experience in an IT support, helpdesk, or technical maintenance role (ideally within an education or corporate setting).
- Strong technical literacy, including a solid understanding of Windows operating systems, Active Directory, Office 365 / Google Workspace, and basic networking principles.
- Exceptional problem-solving skills, with a methodical approach to troubleshooting and a calm demeanor under pressure.
- Outstanding communication and interpersonal skills, with a patient and customer-focused attitude when assisting non-technical staff and students.
- A proactive, enthusiastic mindset and a strong commitment to progressing within educational IT infrastructure.
Salary & Benefits
- Pay Scale: Competitive salary aligned with the London support staff pay scale, dependent on experience and qualifications.
- Comprehensive opportunities for continuous professional development and technical training within a progressive school community.
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It Technician | Secondary School In Newham | Asap employer: Marchant Recruitment
This welcoming Primary School in the London Borough of Sutton is an excellent employer, offering a nurturing and inclusive environment where staff are supported by strong leadership and collaborative relationships. With a commitment to professional development and a focus on creating a positive atmosphere for both employees and students, this role as Office Manager provides a unique opportunity to make a meaningful impact in the lives of children and their families while enjoying a fulfilling career in education.
