At a Glance
- Tasks: Provide top-notch IT support and maintain the school's digital infrastructure.
- Company: Join a leading education provider in the heart of Oxford.
- Benefits: Competitive salary, full-time role, and opportunities for continuous learning.
- Other info: Be part of a supportive team in a vibrant community-focused environment.
- Why this job: Make a real difference in students' lives while working with cutting-edge technology.
- Qualifications: Experience in IT support, strong communication skills, and a proactive attitude.
The predicted salary is between 36000 - 44000 £ per year.
Location: Oxford
Salary: Competitive (Dependent on experience)
Contract Type: Full-Time, Permanent
The Opportunity
We are seeking a skilled and reliable IT Technician to join a busy and successful education provider in Oxford. This is a brilliant opportunity for a technical professional to work in the heart of Oxford, supporting a large-scale network in one of the UK’s most digitally advancing cities.
The Role
You will be a key member of the technical support team, ensuring that the school's digital infrastructure is robust, secure, and user-friendly. From resolving day-to-day hardware issues to assisting with long-term network projects, your role will be essential in keeping the learning environment running smoothly.
Key Responsibilities:
- Service Desk Support: Provide high-quality technical assistance to staff and students, resolving tickets related to hardware, software, and connectivity.
- Infrastructure Management: Maintain and troubleshoot servers, switches, and wireless access points to ensure 100% network uptime.
- Asset Management: Track and maintain the school’s inventory of laptops, tablets, and desktop units, performing repairs and upgrades as required.
- Software Deployment: Oversee the installation and configuration of educational software and operating systems across the site.
- Cyber Security: Monitor system logs and ensure that firewall and anti-virus protections are up to date to safeguard school data.
The School
This Oxford-based institution is known for its inclusive community and its investment in modern technology. The IT department is central to the school's success, supporting a wide range of vocational and academic departments with specialized software needs.
Why join this team?
- Strategic Location: Based in Oxford with excellent transport links.
- Professional Environment: Work within a structured IT team with clear escalation paths and specialized senior leadership.
- Continuous Learning: Opportunities to work with a diverse range of technologies, including virtualized servers (Hyper-V/VMware) and cloud integration.
- Community Impact: Play a vital role in a school that is dedicated to improving the life chances of young people across the city.
Requirements
- Experience in a dedicated IT support role, preferably within the education or public sector.
- Proficiency in Windows 10/11, Microsoft 365 administration, and Active Directory.
- Familiarity with networking protocols (TCP/IP, DNS, DHCP) and hardware troubleshooting.
- Excellent communication skills and a 'can-do' attitude toward problem-solving.
- Ability to prioritize tasks in a fast-paced environment and meet service level agreements (SLAs).
IT Technician Oxford employer: Marchant Recruitment
Marchant Recruitment is an excellent employer, offering a vibrant and supportive work culture that prioritises the professional growth of its staff. As a Nursery Teacher in Hillingdon, you will benefit from a collaborative team environment, opportunities for continuous development, and the chance to make a meaningful impact on young learners' lives in an Outstanding primary school setting.
