A welcoming secondary school in Hastings, East Sussex, is seeking an organized, empathetic Lead Attendance & Student Welfare Officer to manage daily attendance tracking and family liaison for an immediate (ASAP) start.
Job Overview
Attendance plays a vital role in this schoolβs pastoral strategy and academic achievement. The successful applicant will manage daily attendance monitoring, investigate unexcused absences, track persistent absenteeism, conduct home visits, and coordinate attendance intervention panels across Key Stage 3 and Key Stage 4.
Working closely with Heads of Year, Safeguarding Officers, SENCOs, and local authority inclusion teams, you will maintain accurate database records on SIMS/Arbor and liaise directly with families to remove barriers to school attendance. This is a full-time, ongoing or permanent role.
Key Responsibilities
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Monitor daily student attendance and punctuality records using school management systems (SIMS/Arbor)
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Conduct first-day absence calls, send automated family communications, and track unexplained absences
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Perform home visits and participate in multi-agency welfare meetings for persistently absent pupils
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Prepare weekly attendance statistical reports for the Senior Leadership Team and local authority officers
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Coordinate attendance reward schemes, student attendance panels, and return-to-school reintegration plans
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Maintain accurate safeguarding and attendance documentation in compliance with DfE statutory guidelines
The School & Whatβs on Offer
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Immediate Start: Full-time, long-term or permanent contract starting ASAP
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Role Type: Full-time hours (Term-Time Only or 52-week contract option)
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Facilities: Dedicated pastoral offices, modern communication software, and supportive administrative teams
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Location: Prime Hastings location with convenient transport connections and staff parking
Candidate Requirements
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Proven experience in a school attendance, pastoral support, or education administrative role
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Proficiency in school management software (SIMS, Arbor, Bromcom, or CMIS)
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Thorough understanding of DfE school attendance codes, statutory guidance, and safeguarding protocols
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Excellent communication, negotiation, and conflict-resolution skills when working with families
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An active enhanced DBS check on the Update Service (or willingness to apply)
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Lead Attendance & Student Welfare Officer β Secondary School In Hastings (Asap Start) employer: Marchant Recruitment
This welcoming Primary School in the London Borough of Sutton is an excellent employer, offering a nurturing and inclusive environment where staff are supported by strong leadership and collaborative relationships. With a commitment to professional development and a focus on creating a positive atmosphere for both employees and students, this role as Office Manager provides a unique opportunity to make a meaningful impact in the lives of children and their families while enjoying a fulfilling career in education.