At a Glance
- Tasks: Provide hands-on IT support, troubleshoot tech issues, and maintain school digital infrastructure.
- Company: Join a supportive secondary school in Wiltshire with a vibrant educational community.
- Benefits: Enjoy competitive salary, pension scheme, free parking, and professional development opportunities.
- Other info: Be part of a dynamic ICT team with excellent career growth potential.
- Why this job: Make a real difference in students' learning experiences while enjoying varied daily challenges.
- Qualifications: Technical experience and a positive attitude; school experience is a plus but not essential.
The predicted salary is between 30348 - 37092 £ per year.
School IT Technician Location: Wiltshire
Hours: 40 hours per week, Monday to Friday
Contract: Permanent, full time, 52 weeks per year
Salary: Competitive, dependent on experience
Start date: ASAP
A technical role where every day is different. Do you enjoy solving complex technical puzzles, supporting teachers and pupils, and taking pride in keeping a busy educational environment running smoothly? We are looking for a reliable and experienced School IT Support Technician to join our ICT Team. This hands-on role will suit someone who enjoys variety, uses their initiative and is happy turning their skills to whatever tech challenge the day brings across our classrooms and offices.
One day you might troubleshoot a classroom interactive whiteboard, set up new devices for a computer suite or resolve a network issue. The next could involve preparing laptops for students, managing user accounts or assisting staff with digital learning tools. You will help keep the school’s digital infrastructure, hardware and software secure, accessible and well-maintained for pupils, staff and visitors.
About the role
You will carry out first- and second-line IT support across the school sites, including hardware repairs, software installation, network troubleshooting, user account management and classroom tech support. You will also support device rollouts, system maintenance, asset tracking and routine safeguarding compliance checks (such as web filtering and e-safety monitoring). Occasional out-of-hours support or maintenance windows may be required during school holidays, but these are infrequent and paid as overtime or given back as time off in lieu.
Key responsibilities
- Provide responsive day-to-day IT support and troubleshooting for teachers, staff and students
- Diagnose hardware, software and network faults in classrooms and offices
- Set up, configure and deploy computers, laptops, iPads, and interactive display screens
- Manage user accounts, permissions and access controls across school systems
- Maintain inventory records and track school IT hardware and software assets
- Support audio-visual equipment for assemblies, school productions and parent evenings
- Assist with routine safeguarding filter checks and data backups
- Log, update and track support tickets using a school helpdesk system
About you
You may have worked in educational IT support, school technical services, or corporate helpdesk environments. Previous experience working in a school or educational setting would be useful, but it is not essential. You will need practical technical experience, good judgement and the ability to prioritise urgent technical issues that impact teaching and learning.
You will also bring:
- A positive, patient, and helpful approach when working with children and educators
- Good organisation and time management during busy term times
- The ability to work independently and as part of a team
- A polite and professional manner
- The technical aptitude to quickly learn and adapt to specialist educational software and hardware
- A full, clean UK driving licence
- Relevant IT certifications or a computing qualification would be useful, but are not essential.
What we offer:
- A permanent Monday to Friday role
- A good pension scheme
- Free parking on site
- Uniform and equipment provided
- Meals and refreshments during the school day when the kitchen is operating
- Death in service cover and personal accident insurance
- School fee concession, subject to qualifying conditions
- Regular professional development and training opportunities
- Overtime or time off in lieu for occasional out-of-hours work
- Varied work with visible results in an educational community
- Supportive colleagues and a positive working environment
- The chance to become a valued member of the ICT Team
What Happens After You Apply?
Applications will be received and reviewed as soon as they are submitted. A member of the recruitment team will contact suitable candidates to discuss their experience and interest in the role. Suitable candidates will be sent the school's application pack. The completed form must be returned directly to the school. A CV cannot be accepted in place of the official application form. We will review completed applications and invite shortlisted candidates to interview.
Visa sponsorship is not available for this position. We reserve the right to interview and appoint before the closing date, so early applications are encouraged. We are committed to safeguarding and promoting the welfare of children and young people. Applicants must undergo appropriate child protection screening, including checks with previous employers and the Disclosure and Barring Service.
IT Technician - Secondary School in Wiltshire in Chippenham employer: Marchant Recruitment
This welcoming Primary School in the London Borough of Sutton is an excellent employer, offering a nurturing and inclusive environment where staff are supported by strong leadership and collaborative relationships. With a commitment to professional development and a focus on creating a positive atmosphere for both employees and students, this role as Office Manager provides a unique opportunity to make a meaningful impact in the lives of children and their families while enjoying a fulfilling career in education.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician - Secondary School in Wiltshire in Chippenham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Marchant Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Marchant Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Marchant Recruitment!
✨Direct Apply to Marchant Recruitment
Let's not forget to apply directly through the Marchant Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician - Secondary School in Wiltshire in Chippenham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Marchant Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Marchant Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Marchant Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
