Pastoral Support Officer - Secondary School - Bolton

Start Date: As soon as possible

Contract: Full-time, Permanent

Salary: Paid to scale

Are you passionate about supporting young people and helping them overcome barriers to learning? A well-established Secondary School in Bolton is looking for a dedicated Pastoral Support Officer to join its student support team on a full-time, permanent basis. This is an excellent opportunity for someone who has experience working with young people and understands the importance of building positive relationships.

The successful candidate will work closely with students, families, teachers and senior staff to provide practical and pastoral support, helping students remain engaged with school and make positive progress.

Pastoral Support Officer Role

• Full-time, permanent position
• Bolton
• As soon as possible start
• Supporting students with pastoral and wellbeing needs
• Monitoring behaviour, attendance and engagement
• Working closely with families and school staff
• Supporting individual students who require additional guidance
• Paid to scale

The Pastoral Support Officer will have a visible role within the school and will provide an important link between students, their families and the wider school team. You will work with students who may require additional support with attendance, behaviour, organisation, motivation or engagement. Your role will be to identify concerns early, establish positive relationships and work with students to find practical ways forward.

A significant part of the position will involve communicating with students on a regular basis. You will need to be approachable while also maintaining clear boundaries and expectations. The ability to listen carefully and respond appropriately will be essential.

You will also work alongside teaching staff to understand concerns that may be affecting a student's progress. Where appropriate, you will contribute to support plans, monitor agreed actions and provide feedback to relevant colleagues. Communication with parents and carers will also form part of the role. You will need to approach these conversations professionally and constructively, ensuring that families understand the support available and are kept informed of relevant concerns.

Pastoral Support Officer - School Information

This Secondary School in Bolton is committed to creating a safe, inclusive and ambitious environment in which students can achieve their potential. The school understands that academic success is closely connected to attendance, behaviour, wellbeing and positive relationships. Its pastoral team therefore plays a central role in ensuring students receive appropriate support when difficulties arise.

Students are encouraged to take responsibility for their behaviour and learning, while staff provide clear guidance and consistent support. The school values positive relationships and expects staff to treat students with respect while maintaining high expectations. The successful Pastoral Support Officer will join a wider team that includes teachers, pastoral leaders, safeguarding staff and senior leaders. Collaboration will be essential, particularly when supporting students with more complex or ongoing needs. The school also places importance on communication with parents and carers, recognising that strong home-school relationships can have a significant impact on student outcomes.

Pastoral Support Officer - Key Responsibilities

• Provide day-to-day pastoral support to students.
• Build positive and professional relationships with pupils.
• Identify students who may require additional support.
• Monitor attendance, behaviour and engagement.
• Follow up concerns raised by teaching staff.
• Support students experiencing difficulties with school attendance.
• Help students develop positive routines and organisational skills.
• Encourage students to take responsibility for their learning and behaviour.
• Provide one-to-one support where appropriate.
• Contribute to individual student support plans.
• Monitor agreed actions and report progress.
• Communicate with parents and carers.
• Work closely with tutors, teachers and pastoral leaders.
• Liaise with safeguarding colleagues when appropriate.
• Maintain accurate records of pastoral interventions.
• Support behaviour and attendance initiatives.
• Help resolve low-level pastoral concerns before they escalate.
• Participate in meetings relating to student support.
• Promote positive behaviour and respectful relationships.
• Contribute to the wider wellbeing culture of the school.

Pastoral Support Officer - Experience and Requirements

• Previous experience working with children or young people.
• Experience in a pastoral, youth work, education or support role is desirable.
• Strong communication and interpersonal skills.
• Ability to build trust while maintaining professional boundaries.
• Calm and patient approach.
• Ability to deal sensitively with confidential information.
• Good organisational and record-keeping skills.
• Ability to work with students from a wide range of backgrounds.
• Confidence communicating with parents and carers.
• Ability to work effectively as part of a multidisciplinary team.
• Good understanding of safeguarding.
• Ability to remain calm when dealing with challenging situations.
• Commitment to inclusion and student wellbeing.
• A proactive and solution-focused approach.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to complete all relevant DBS, safeguarding and pre-employment checks.

Application

To apply, please send your CV as soon as possible.