At a Glance
- Tasks: Maintain network infrastructure and troubleshoot tech issues in a vibrant school environment.
- Company: Leading academy in Birmingham with a modern and supportive workplace.
- Benefits: Competitive salary, generous leave, on-site parking, and clear growth pathways.
- Other info: Immediate interviews available for eager applicants!
- Why this job: Join a respected tech team and make a real difference in education.
- Qualifications: Experience in IT support within a UK school and strong tech skills required.
The predicted salary is between 36000 - 42000 £ per year.
A leading academy in Birmingham is recruiting a technical and proactive Senior ICT Support Technician. This permanent position involves maintaining the school’s core network infrastructure, troubleshooting hardware and software issues across computer labs, managing user accounts, and supporting the integration of classroom learning technology. This is an ideal role for an IT specialist who takes pride in ensuring seamless operational technical support.
The School Environment
Operating on a foundation of professional trust, this academy offers a highly productive and modern workplace. The IT infrastructure is heavily invested in, and the tech support team is highly respected as a vital pillar of the community. Leadership provides the resources, space, and autonomy needed for technical staff to manage school workflows efficiently.
Requirements
- Direct previous experience working in an IT support or technician capacity within a UK school or educational setting is a must.
- You must have the legal right to work in the UK.
- Strong working knowledge of Windows Server, network configuration, and active directory management.
Key Details & Benefits
- Hours: 37.5 hours per week (Full-Year contract).
- Salary Range: £36,000 – £42,000 per annum (dependent on experience).
- Benefits: Work with cutting-edge software suites and premium hardware infrastructure.
- Clear, structured pathways for technical certifications and professional growth.
- Generous annual leave allowance and on-site parking facilities.
How to Apply
Please submit your updated CV for immediate consideration. The school is currently interviewing for this permanent post, so urgent applications are a must. Shortlisted candidates will receive a phone call within 24 hours.
Senior ICT Support Technician | Birmingham | September start employer: Marchant Recruitment
This leading academy in Birmingham is an exceptional employer, offering a modern and supportive work environment where technical staff are valued as essential contributors to the community. With a strong focus on professional development, employees benefit from clear pathways for certifications, generous annual leave, and the opportunity to work with advanced technology in a collaborative atmosphere that fosters growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ICT Support Technician | Birmingham | September start
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Marchant Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Marchant Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Marchant Recruitment!
✨Direct Apply to Marchant Recruitment
Let's not forget to apply directly through the Marchant Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior ICT Support Technician | Birmingham | September start
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Marchant Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Marchant Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Marchant Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
