At a Glance
- Tasks: Provide essential admin support and deliver excellent front-of-house customer service.
- Company: A vibrant secondary academy in Birmingham with a supportive community.
- Benefits: Gain valuable experience in a dynamic school environment with career growth opportunities.
- Other info: Located in a culturally rich city with great transport links.
- Why this job: Join a passionate team and make a difference in students' lives every day.
- Qualifications: GCSEs in English and Maths, with admin experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
We are seeking an organized, articulate, and proactive Admin Assistant to provide essential administrative, secretarial, and clerical support across our busy school office. Reporting to the Office Manager, the successful candidate will play a central role in delivering smooth front-of-house customer service, maintaining accurate student records, managing daily communications, and ensuring efficient administrative operations across the academy.
The school supports over 1,200 pupils aged 11–18 in Birmingham. Operating within a supportive Multi-Academy Trust framework, the school combines high academic ambition with strong community engagement. The administrative team forms the operational backbone of the academy, working closely with teaching staff, leadership, parents, and external agencies to support daily school life.
Key Tasks & Daily Operations
- Front-of-House & Reception: Greet parents, contractors, and visitors in a polite and professional manner, manage visitor sign-in and safeguarding badge protocols, and handle incoming telephone inquiries.
- Database & Attendance Administration: Maintain accurate student records using Management Information Systems (e.g., SIMS, Arbor, or Bromcom), tracking daily student attendance, updating contact information, and logging medical notes.
- School Communications: Draft and distribute school communications, letters, newsletters, and digital announcements to parents and carers using electronic communication portals (e.g., ParentPay, InTouch).
- Reprographic & Document Support: Provide general secretarial and reprographic support to staff departments, including printing, scanning, filing, preparing meeting documents, and coordinating outgoing mail.
- Financial & Supply Support: Assist with basic office procurement, tracking stationery inventory, logging purchase orders, and handling incoming package deliveries for departments across the school site.
Profile Requirements
- Qualifications: Strong general education background with GCSEs (or equivalent) in English and Mathematics at Grade 4/C or above. NVQ or diploma qualifications in Business Administration are desirable.
- Experience: Previous experience working in an administrative, clerical, or customer-facing reception role—ideally within an educational, public sector, or busy office setting.
- Skills: Proficiency with standard office software (Microsoft Office/Google Workspace) and education MIS software; excellent telephone manner; strong written communication skills; exceptional organizational ability; and strict commitment to data protection (GDPR) and school safeguarding standards.
Local Area & Community: Located in Britain's second city, the school serves a dynamic and diverse community. Birmingham offers world-class cultural amenities, major commercial districts like Grand Central and the Bullring, academic hubs, and expansive green spaces like Cannon Hill Park and Sutton Park.
Transport & Commuting: Birmingham boasts premier transport connectivity, positioned at the heart of the national motorway network via the M5, M6, and M42 corridors. Public transit is comprehensive, featuring National Express West Midlands bus routes, West Midlands Metro tram connections, and quick rail access through major hubs including Birmingham New Street, Moor Street, and Snow Hill stations.
Please submit your current CV to begin the application process.
Admin Assistant | Secondary Academy & Sixth Form | Birmingham employer: Marchant Recruitment
This welcoming Primary School in the London Borough of Sutton is an excellent employer, offering a nurturing and inclusive environment where staff are supported by strong leadership and collaborative relationships. With a commitment to professional development and a focus on creating a positive atmosphere for both employees and students, this role as Office Manager provides a unique opportunity to make a meaningful impact in the lives of children and their families while enjoying a fulfilling career in education.
