Attendance & Admissions Officer - Primary School - Basildon

A welcoming Primary School in Basildon is looking for a highly organised Attendance & Admissions Officer to take responsibility for maintaining accurate attendance information and supporting the school's admissions processes. This is a role for someone who is confident working with parents and carers, comfortable managing sensitive information and able to maintain accurate records even when working to tight deadlines.

Attendance & Admissions Officer Role

• Full-time, permanent position
• Basildon
• As soon as possible start
• Responsibility for daily attendance administration
• Supporting admissions and pupil records
• Working closely with families and school staff
• Maintaining accurate databases and documentation
• Paid to scale

Attendance is a key part of ensuring pupils receive the education and support they need, and the successful candidate will play an important role in monitoring attendance patterns and following up unexplained absences. You will review attendance information on a daily basis, identify unexplained or concerning absences and contact parents or carers where appropriate. You will record all communication accurately and ensure that relevant information is passed to pastoral or safeguarding colleagues when necessary.

The role will require a professional but approachable communication style. Some conversations with families may be sensitive, particularly where there are ongoing attendance concerns, so you will need to remain calm, respectful and solution-focused.

Alongside attendance, you will support the school's admissions administration. This may include maintaining pupil records, processing documentation, communicating with families and ensuring information is accurately entered into the school's systems. You will also work closely with senior leaders, teachers, pastoral staff and other administrative colleagues. Strong organisation is essential because the role involves balancing daily attendance responsibilities with longer-term administrative tasks.

Attendance & Admissions Officer - School Information

This Primary School in Basildon is committed to creating a positive, inclusive environment in which children feel safe, supported and ready to learn. The school understands that strong attendance is closely connected to pupils' educational progress and wellbeing. Staff work closely with families to identify barriers to attendance and ensure that concerns are addressed appropriately. The school serves a diverse community and places strong emphasis on positive relationships between pupils, parents, staff and the wider community. Communication with families is therefore an important part of the school's approach. The school also has clear administrative systems designed to ensure pupil information is accurate and up to date. The Attendance & Admissions Officer will play a central role in maintaining these systems. You will be joining a team that values accuracy, professionalism and collaboration. The successful candidate will be expected to take ownership of their responsibilities while working closely with colleagues across the school.

Attendance & Admissions Officer - Key Responsibilities

• Monitor pupil attendance on a daily basis.
• Follow up unexplained absences promptly.
• Contact parents and carers regarding attendance concerns.
• Record attendance-related communication accurately.
• Identify patterns of absence and raise concerns with relevant staff.
• Maintain accurate attendance records and databases.
• Produce attendance information and reports when required.
• Support attendance meetings and follow-up actions.
• Work with pastoral and safeguarding staff where concerns arise.
• Maintain accurate pupil admissions records.
• Process admissions documentation.
• Communicate with parents and carers throughout the admissions process.
• Update school information systems.
• Ensure pupil records remain accurate and complete.
• Liaise with relevant staff regarding new starters and leavers.
• Maintain confidentiality when handling sensitive information.
• Support general administrative tasks when required.
• Ensure school procedures are followed consistently.

Attendance & Admissions Officer - Experience and Requirements

• Previous administrative experience.
• Experience with attendance, admissions or pupil records is desirable.
• Excellent attention to detail.
• Strong communication skills.
• Confident speaking with parents and carers.
• Good IT and database skills.
• Ability to maintain accurate records.
• Strong organisational and time-management skills.
• Ability to handle sensitive information appropriately.
• Calm and professional approach.
• Ability to work independently and as part of a team.
• Understanding of confidentiality and data protection.
• Commitment to safeguarding and student welfare.
• Experience within a school environment would be advantageous, but candidates with strong administrative experience and excellent communication skills will also be considered.

Safeguarding

The school is committed to safeguarding and promoting the welfare of children. The successful candidate will be subject to all relevant pre-employment checks, including appropriate safeguarding and DBS checks.

Application

To apply, please send your CV as soon as possible.