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- Tasks: Provide technical support and troubleshoot issues for staff and students in a modern school.
- Company: Lovely School, a forward-thinking secondary school committed to digital learning.
- Benefits: Full-time role with excellent CPD opportunities and a supportive team culture.
- Why this job: Join a dynamic ICT team and make a real impact on digital learning.
- Qualifications: Previous IT support experience and strong technical knowledge are preferred.
- Other info: Enjoy a positive working environment with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
We are currently seeking a proactive, technically skilled and confident IT Technician to join a modern and forward-thinking secondary school in Ashford. This is a full-time, permanent position commencing January 2026, offering an excellent opportunity for an IT professional who enjoys problem-solving and working in a fast-paced, supportive environment.
About the School
The school is recognised for its commitment to digital learning, innovation and high-quality technical support for both staff and students. Technology underpins many aspects of teaching, learning and administration, and the ICT team plays an integral role in the day-to-day operation of the school.
Staff benefit from:
- Strong ICT leadership and clear development plans for infrastructure
- Excellent CPD and opportunities to build new skills and certifications
- Supportive systems and a team culture that encourages collaboration and initiative
- A positive working environment where technical staff are valued
About the Role
As IT Technician, you will be a key member of the school’s ICT support team. Responsibilities include:
- Providing frontline technical support to staff and students, responding to helpdesk queries efficiently and professionally
- Troubleshooting and resolving hardware, software and network issues across the school site
- Maintaining desktops, laptops, tablets and classroom devices, ensuring they are updated and functional
- Supporting AV equipment, interactive whiteboards, projectors and sound systems in teaching spaces
- Administering user accounts, password resets, access permissions and basic network management tasks
- Assisting with system upgrades, new software deployments, device imaging and long-term ICT projects
- Documenting issues, solutions and asset information to help maintain an accurate and efficient ICT service
- Supporting whole-school digital initiatives, including online learning platforms and cloud-based tools
Experience and Qualifications
- Previous IT support experience (experience within an education environment is advantageous but not essential)
- Strong technical knowledge of Windows, Office 365, networks and peripheral devices
- Confident troubleshooting skills with a logical, methodical approach to problem-solving
- Excellent communication skills and a customer-focused attitude
- Ability to manage workload, prioritise tasks and remain calm under pressure
- Relevant IT qualifications (e.g. CompTIA, Microsoft, Cisco) are desirable but not essential, particularly if experience is strong
Salary
Support staff scale, dependent on experience and qualifications.
Application
To be considered for this IT Technician position in Ashford, please forward your CV at your earliest convenience.
IT Technician – Lovely School - Ashford employer: Marchant Recruitment
Contact Detail:
Marchant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician – Lovely School - Ashford
✨Tip Number 1
Network like a pro! Attend local tech meetups or school events to connect with staff and other IT professionals. Building relationships can give us the inside scoop on job openings and help us stand out.
✨Tip Number 2
Show off your skills! If you get the chance, offer to help with tech issues at the school or volunteer for projects. This not only builds your experience but also shows your commitment to the school's mission.
✨Tip Number 3
Prepare for the interview by researching the school’s digital initiatives. We should be ready to discuss how our skills can support their goals and improve the tech experience for both staff and students.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to highlight how we fit perfectly into the school’s tech team.
We think you need these skills to ace IT Technician – Lovely School - Ashford
Some tips for your application 🫡
Craft a Clear CV: Make sure your CV is easy to read and highlights your relevant experience. We want to see your IT skills shine, so tailor it to show off your troubleshooting abilities and any tech qualifications you have.
Show Your Passion for Tech: In your application, let us know why you're excited about working in a school environment. Share any experiences you've had with digital learning or supporting students and staff, as this will resonate with our values.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your tone professional. Use clear language and avoid jargon unless it's relevant. We want to see your personality, but professionalism is key!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Marchant Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows, Office 365, and networking. Be ready to discuss your troubleshooting methods and any past experiences where you resolved issues effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific situations where you had to think on your feet and how you approached those problems. This will demonstrate your logical and methodical approach.
✨Communicate Clearly and Confidently
Since you'll be providing support to staff and students, practice explaining technical concepts in simple terms. Good communication is key, so be prepared to showcase your customer-focused attitude during the interview.
✨Understand the School's Digital Initiatives
Familiarise yourself with the school's commitment to digital learning and any specific tools or platforms they use. Showing that you understand their environment and are excited about contributing to their digital initiatives can set you apart from other candidates.
