At a Glance
- Tasks: Support and enhance the IFS ERP platform in a fast-paced engineering environment.
- Company: Join MARCH®, a leader in critical engineering services.
- Benefits: Competitive salary, employee wellbeing focus, and career development opportunities.
- Other info: Dynamic role with growth potential in a supportive team culture.
- Why this job: Make an impact by optimising processes and collaborating across teams.
- Qualifications: Experience with ERP systems, strong communication skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
As the IFS System Support Analyst, you will play a key role in supporting, maintaining, and enhancing the IFS ERP platform across functions within a fast-paced engineering business. This role blends operational support, system documentation, user training, and continuous improvement. This is an ideal role for someone with a projects and/or procurement background who is eager to expand into systems, process optimisation, and cross-functional collaboration.
Key Responsibilities
- IFS Support & Ticket Management
- Manage and resolve IFS support tickets across projects and procurement modules.
- Identify common issues, recurring themes, and opportunities for process improvement.
- Support the Projects and Procurement Systems Lead in troubleshooting and root-cause analysis.
- Monitor query screens daily, flag errors, and learn how to resolve them with guidance.
- Documentation & Training
- Maintain and update ClickLearn documentation for all projects & procurement processes.
- Create new ClickLearn content for additional projects & procurement areas as knowledge grows.
- Work through existing projects & procurement ClickLearns lower environments to build broad system understanding.
- Deliver user training sessions and support new starters or new process rollouts.
- Continuous Improvement & Stakeholder Engagement
- Engage proactively with projects & procurement teams and business stakeholders to identify areas for improvement.
- Promote best practices, encourage adoption of standardised processes, and support change management.
- Recognise and champion standout users and SMEs across the business.
- Project & Upgrade Support
- Participate in Go Live Implementations, training and rollout activities.
- Support system upgrade testing, including regression testing and validation of new functionality.
- Assist with KPI reporting for fresh tickets and system performance metrics.
- Data & System Administration
- Maintain base data within IFS to ensure accuracy and consistency.
- Over time, take on additional responsibilities in IFS such as: Time corrections, User setup and permissions and company configuration.
- Supporting acquisitions by understanding new business processes and helping integrate them into IFS and MARCH workflows.
- Daily Tasks
- Run Transfer Transactions jobs.
- Monitor query screens for errors and escalate or resolve as appropriate.
- Support users with day-to-day IFS queries and issues.
Skills and Experience
- Experience working with ERP systems – IFS experience is essential.
- Understanding of projects & procurement processes (in addition to supply chain, finance, service, CRM and HR).
- Projects and/or procurement background beneficial but not essential.
- Positive, proactive mindset with a strong willingness to learn.
- Confident working independently and collaboratively within a team.
- Strong communication skills and ability to engage with stakeholders at all levels.
- Comfortable working in a changing environment and motivated by challenge and growth.
What we offer
- A competitive salary and benefits package appropriate to this position.
- An employer who values the ongoing wellbeing of its employees.
- Career development within a successful and growing business.
About Us
We are MARCH. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.
Why March?
Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.
IFS Project & Procurement Support Analyst in Uddingston employer: MARCH
MARCH® is an exceptional employer that prioritises the wellbeing and career development of its employees, offering a competitive salary and benefits package. With a strong focus on continuous improvement and cross-functional collaboration, this fast-paced engineering business provides ample opportunities for professional growth and skill enhancement in a supportive work culture that values diverse perspectives and experiences.
StudySmarter Expert Advice🤫
We think this is how you could land IFS Project & Procurement Support Analyst in Uddingston
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with IFS or in procurement. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty with IFS! If you haven't already, dive into some online tutorials or courses related to IFS ERP systems. Showing that you're proactive about learning can really impress potential employers.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, make sure to highlight your relevant experience in projects and procurement during interviews. Show them how your background makes you the perfect fit for their team.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining MARCH. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace IFS Project & Procurement Support Analyst in Uddingston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the IFS Project & Procurement Support Analyst role. Highlight your experience with ERP systems, especially IFS, and any projects or procurement work you've done. We want to see how your background fits into our fast-paced engineering environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills can help us improve our IFS platform. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. Whether it's resolving support tickets or improving processes, we want to know how you approach problem-solving and continuous improvement. This is key for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us that you’re keen on joining our team at MARCH. Don’t miss out on this opportunity!
How to prepare for a job interview at MARCH
✨Know Your IFS Inside Out
Make sure you brush up on your knowledge of the IFS ERP platform. Familiarise yourself with its functionalities, especially in projects and procurement. Being able to discuss specific features or common issues will show that you're not just a candidate, but someone who can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled support tickets or resolved issues in previous roles. Highlight your analytical skills and your ability to identify recurring themes or opportunities for process improvement. This will demonstrate your proactive mindset and readiness to contribute to continuous improvement.
✨Engage with Stakeholders
Think about how you would engage with different teams and stakeholders. Be ready to discuss how you would promote best practices and encourage standardised processes. Showing that you can communicate effectively at all levels will set you apart as a collaborative team player.
✨Prepare for Training Scenarios
Since user training is a key part of the role, consider how you would approach delivering training sessions. Prepare to discuss any experience you have in training others or creating documentation. This will highlight your ability to support new starters and roll out new processes effectively.
