At a Glance
- Tasks: Support and enhance the IFS ERP platform for finance functions in a dynamic engineering business.
- Company: Fast-paced Electrical and Mechanical engineering company focused on innovation.
- Benefits: Competitive salary, employee wellbeing initiatives, and career development opportunities.
- Other info: Engaging environment with opportunities for personal and professional growth.
- Why this job: Join a team where your finance skills can drive system improvements and collaboration.
- Qualifications: Experience with ERP systems, finance processes, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
As the Finance Systems Support Analyst, you will play a key role in supporting, maintaining, and enhancing the IFS ERP platform across all finance functions within a fast-paced Electrical and Mechanical engineering business. This role blends operational support, system documentation, user training, and continuous improvement. It is ideal for someone with a finance background who is eager to expand into systems, process optimisation, and cross-functional collaboration.
Key Responsibilities
- IFS Support & Ticket Management: Manage and resolve IFS support tickets across AP, AR, GL, Procurement, Projects, and other finance modules. Identify common issues, recurring themes, and opportunities for process improvement. Support the Finance Systems Lead in troubleshooting and root cause analysis. Monitor query screens daily, flag errors, and learn how to resolve them with guidance.
- Documentation & Training: Maintain and update ClickLearn documentation for all finance processes. Create new ClickLearn content for additional finance areas as knowledge grows. Work through existing Finance and Procurement ClickLearns lower environments to build broad system understanding. Deliver user training sessions and support new starters or new process rollouts.
- Continuous Improvement & Stakeholder Engagement: Engage proactively with finance teams and business stakeholders to identify areas for improvement. Promote best practices, encourage adoption of standardised processes, and support change management. Recognise and champion standout users and SMEs across the business.
- Project & Upgrade Support: Participate in Go Live Implementations, training and rollout activities. Support system upgrade testing, including regression testing and validation of new functionality. Assist with KPI reporting for fresh tickets and system performance metrics.
- Data & System Administration: Maintain base data within IFS to ensure accuracy and consistency. Over time, take on additional responsibilities in IFS such as: Time corrections, User setup and permissions, and company configuration. Support acquisitions by understanding new business processes and helping integrate them into IFS and MARCH workflows.
- Daily Tasks: Run Transfer Transactions jobs. Monitor query screens for errors and escape or resolve as appropriate. Support users with day-to-day IFS queries and issues.
Skills and Experience
- Experience working with ERP systems — IFS experience is essential.
- Understanding of finance processes across AP, AR, GL; exposure to Procurement or Projects is advantageous.
- Finance background (AAT beneficial but not essential).
- Positive, proactive mindset with a strong willingness to learn.
- Confident working independently and collaboratively within a team.
- Strong communication skills and ability to engage with stakeholders at all levels.
- Comfortable working in a changing environment and motivated by challenge and growth.
What we offer:
- A competitive salary and benefits package appropriate to this position.
- An employer who values the ongoing wellbeing of its employees.
- Career development within a successful and growing business.
IFS Support Analyst - Finance in Glasgow employer: MARCH
As an IFS Support Analyst in our dynamic Electrical and Mechanical engineering business, you will thrive in a supportive work culture that prioritises employee wellbeing and professional growth. We offer a competitive salary and benefits package, alongside opportunities for continuous improvement and cross-functional collaboration, making this an ideal environment for those looking to expand their finance expertise into systems optimisation.
StudySmarter Expert Advice🤫
We think this is how you could land IFS Support Analyst - Finance in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles or departments on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by brushing up on your IFS knowledge. Familiarise yourself with common issues and solutions related to finance modules. This will show you’re proactive and ready to tackle challenges head-on.
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and make sure to follow up. A little persistence can go a long way in showing your enthusiasm for the role.
✨Tip Number 4
Showcase your problem-solving skills during interviews. Share examples of how you've identified issues and implemented improvements in past roles. This aligns perfectly with the continuous improvement aspect of the job!
We think you need these skills to ace IFS Support Analyst - Finance in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Finance Systems Support Analyst. Highlight your experience with ERP systems, especially IFS, and any finance processes you've worked with. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills can help us improve our finance systems. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can identify issues and suggest improvements, so don’t hold back on sharing your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MARCH
✨Know Your IFS Inside Out
Make sure you brush up on your knowledge of the IFS ERP platform. Familiarise yourself with its finance modules like AP, AR, and GL. Being able to discuss specific functionalities and how they relate to common issues will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled support tickets or resolved finance-related issues in the past. Highlight your analytical skills and your approach to troubleshooting, as this role requires a proactive mindset and the ability to identify opportunities for process improvement.
✨Engage with Stakeholders
Think about how you would engage with finance teams and stakeholders. Be ready to discuss how you would promote best practices and encourage standardised processes. Showing that you can communicate effectively at all levels will set you apart from other candidates.
✨Demonstrate Your Willingness to Learn
Express your eagerness to expand your knowledge beyond finance into systems and process optimisation. Share any relevant experiences where you've taken the initiative to learn something new, as this role is all about continuous improvement and growth.
