At a Glance
- Tasks: Manage maintenance projects and ensure client satisfaction across multiple sites.
- Company: A growing business that values employee wellbeing and career development.
- Benefits: Competitive salary, benefits package, and opportunities for career growth.
- Other info: Join a team that values innovation and operational excellence.
- Why this job: Lead impactful projects and build strong client relationships in a dynamic environment.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
As the Contracts Manager you will oversee the delivery of planned maintenance, reactive maintenance, and small works projects across multiple sites for one of our key clients. This role is critical in ensuring contractual compliance, operational efficiency, and exceptional client satisfaction across multiple sites.
Key Responsibilities
- Manage and oversee the delivery of PPM schedules, ensuring compliance with statutory and contractual requirements.
- Coordinate reactive maintenance activities, ensuring timely resolution of issues and minimal disruption to client operations.
- Plan and deliver small works projects, from initial scoping through to completion, ensuring quality, safety, and budget adherence.
- Monitor contract performance against KPIs and SLAs, implementing improvements where necessary.
- Act as the main point of contact for clients, building strong relationships and ensuring high levels of satisfaction.
- Conduct regular client meetings and provide transparent updates on service delivery and project progress.
- Manage budgets for maintenance and small work, ensuring profitability and cost efficiency.
- Prepare forecasts, manage variations, and ensure accurate invoices in line with contractual terms.
- Ensure all workers comply with health & safety regulations, statutory requirements, and company policies.
- Maintain accurate records for audits and regulatory inspections.
Skills and Experiences
- Proven experience in Hard Services FM, including self‐delivery and subcontractor management.
- A sound technical background, supported by recognised M&E qualifications.
- Strong leadership and motivational skills, with the ability to direct and manage a team.
- Exceptional analytical skills.
- Proven track record of delivering change in complex and demanding environments.
- Strong understanding of building services and compliance requirements.
- Excellent client‐facing and stakeholder management skills.
- Commercial acumen with experience in budgeting and cost control.
- Leadership experience with the ability to motivate and develop teams.
What we offer
- A competitive salary and benefits package appropriate to this position.
- An employer who values the ongoing wellbeing of its employees.
- Career development within a successful and growing business.
Contract Manager employer: March
MARCH in Daresbury is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation within the Digital team. Employees benefit from ongoing professional development opportunities, competitive remuneration, and the chance to work on cutting-edge engineering projects that make a real impact. With a strong emphasis on teamwork and client relationships, MARCH provides a rewarding environment for those looking to advance their careers in quantity surveying.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Contract Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their maintenance strategies and client satisfaction metrics. This will help you showcase how your experience aligns perfectly with their needs during the chat.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in Hard Services FM and your leadership skills can drive success in managing contracts. Keep it concise but impactful – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing maintenance projects and your understanding of compliance requirements. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed contracts and built client relationships in the past. We love a good story!
Show Off Your Skills:Don’t forget to showcase your leadership and analytical skills in your application. Mention any relevant qualifications and experiences that demonstrate your ability to manage teams and budgets effectively. We’re all about strong candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at March
✨Know Your Contracts Inside Out
Make sure you’re familiar with the key aspects of contract management, especially in relation to maintenance and small works projects. Brush up on statutory and contractual requirements so you can confidently discuss how you ensure compliance and operational efficiency.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing teams and motivating staff. Think about specific situations where you’ve successfully directed a team or implemented change in a challenging environment.
✨Demonstrate Client Relationship Management
Be ready to talk about your experience in building strong client relationships. Share examples of how you’ve maintained high levels of client satisfaction and handled any issues that arose during project delivery.
✨Prepare for Budget Discussions
Since budgeting and cost control are crucial for this role, come prepared with examples of how you’ve managed budgets in previous positions. Be ready to discuss how you forecasted costs, managed variations, and ensured profitability while adhering to contractual terms.
