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- Tasks: Oversee maintenance projects and ensure client satisfaction across multiple sites.
- Company: Dynamic company focused on operational efficiency and client relationships.
- Benefits: Competitive salary, employee wellbeing initiatives, and career development opportunities.
- Other info: Exciting role with opportunities for personal and professional growth.
- Why this job: Join a growing business and make a real impact in facilities management.
- Qualifications: Experience in facilities management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
As the Contracts Manager you will oversee the delivery of planned maintenance, reactive maintenance, and small works projects across multiple sites for one of our key clients. This role is critical in ensuring contractual compliance, operational efficiency, and exceptional client satisfaction across multiple sites.
Key Responsibilities
- Manage and oversee the delivery of PPM schedules, ensuring compliance with statutory and contractual requirements.
- Coordinate reactive maintenance activities, ensuring timely resolution of issues and minimal disruption to client operations.
- Plan and deliver small works projects, from initial scoping through to completion, ensuring quality, safety, and budget adherence.
- Monitor contract performance against KPIs and SLAs, implementing improvements where necessary.
- Act as the main point of contact for clients, building strong relationships and ensuring high levels of satisfaction.
- Conduct regular client meetings and provide transparent updates on service delivery and project progress.
- Manage budgets for maintenance and small work, ensuring profitability and cost efficiency.
- Prepare forecasts, manage variations, and ensure accurate invoices in line with contractual terms.
- Ensure all workers comply with health & safety regulations, statutory requirements, and company policies.
- Maintain accurate records for audits and regulatory inspections.
Skills and Experiences
- Proven experience in Hard Services FM, including self‑delivery and subcontractor management.
- A sound technical background, supported by recognised M&E qualifications.
- Strong leadership and motivational skills, with the ability to direct and manage a team.
- Exceptional analytical skills.
- Proven track record of delivering change in complex and demanding environments.
- Strong understanding of building services and compliance requirements.
- Excellent client‑facing and stakeholder management skills.
- Commercial acumen with experience in budgeting and cost control.
- Leadership experience with the ability to motivate and develop teams.
What we offer
- A competitive salary and benefits package appropriate to this position.
- An employer who values the ongoing wellbeing of its employees.
- Career development within a successful and growing business.
Contract Manager in Burton upon Trent employer: March
Contact Detail:
March Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Contract Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their projects and challenges, especially in hard services FM. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the key responsibilities of the role, like managing PPM schedules and ensuring client satisfaction. A confident delivery can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Contract Manager in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing maintenance projects and client relationships, as these are key for us. Use specific examples that showcase your skills in compliance and operational efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your proven track record in Hard Services FM and how you can bring value to our team. Keep it concise but impactful!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us what you've achieved! Use metrics where possible to demonstrate your success in managing budgets, improving KPIs, or enhancing client satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at March
✨Know Your Contracts Inside Out
Make sure you thoroughly understand the key aspects of contract management, especially in relation to maintenance and small works projects. Brush up on statutory and contractual requirements, as well as KPIs and SLAs, so you can confidently discuss how you've ensured compliance and operational efficiency in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and motivational skills. Think about times when you've successfully directed a team or managed subcontractors. Be ready to discuss how you foster strong relationships with clients and stakeholders, as this is crucial for the role.
✨Demonstrate Your Analytical Prowess
Be prepared to talk about how you've used your analytical skills to monitor contract performance and implement improvements. Bring specific examples of how you've tackled challenges in complex environments and delivered change effectively.
✨Budgeting Know-How is Key
Since managing budgets is a big part of the role, come armed with examples of how you've handled budgeting and cost control in past positions. Discuss how you've prepared forecasts, managed variations, and ensured profitability while maintaining high standards of service delivery.