Our client are looking for a motivated Account Executive to join our Customer Services team and act as the primary point of contact for hospitals, physicians, and pharmacists worldwide.
This is a fantastic opportunity to represent a business at the forefront of healthcare, delivering exceptional service and ensuring patients receive the right medicine, at the right time.
Key Responsibilities
- Act as the first point of contact for customers, handling enquiries by phone, email, fax, and digital platforms.
- Manage customer orders and quotations end-to-end, ensuring accuracy, compliance, and timely delivery.
- Build strong, long-term relationships with global healthcare professionals, providing world-class service.
- Collaborate with colleagues across the organisation to ensure smooth account management and regulatory compliance.
- Support projects and process improvements that enhance the customer experience.
- Handle complaints and elevate issues appropriately to maintain trusted relationships.
- Keep up to date with SOPs, compliance training, and evolving industry trends.
Key attributes
- Fluency in French language, as well as English (Required)
- Proven experience in a customer service environment (healthcare or pharmaceuticals is a plus).
- Excellent communication and relationship-building skills, with a strong customer-centric focus.
- Ability to multi-task, prioritise, and self-manage while maintaining attention to detail.
- Adaptability to work across different systems and digital platforms.
- Proficiency in Microsoft Office; knowledge of Oracle or similar systems is an advantage.
- Minimum of GCSE or equivalent qualifications.
- Pension contributions 4.5% matched
- Life assurance 4 x annual salary
- Enhanced Employee Assistance Programme
- Shopping discounts with retailers
- Long service awards
- Recognition scheme & employee of the year awards
- 5% discretionary bonus
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation.
#J-18808-Ljbffr
French Speaking Account Executive in Weybridge employer: March Recruitment
Join a forward-thinking company that values its employees and fosters a collaborative work culture in Chertsey. With a hybrid working policy, competitive salary, and a generous benefits package, this role as a Senior Employee Relations Manager offers you the chance to influence HR policy across Europe while enjoying opportunities for professional growth and development. Be part of a dynamic People Team that prioritises employee engagement and supports your career aspirations.
