At a Glance
- Tasks: Verify customer claims and manage disputes while collaborating with various teams.
- Company: Join a supportive corporate environment in Chertsey.
- Benefits: Ongoing development opportunities and a dynamic work culture.
- Other info: Fast-paced role with opportunities for continuous learning.
- Why this job: Make a real impact by ensuring customer satisfaction and maintaining account integrity.
- Qualifications: Strong attention to detail and excellent communication skills.
The predicted salary is between 30000 - 40000 Β£ per year.
Location: Chertsey
Salary: On Application
Duration: Ongoing
Hours: Monday-Friday, 9am-5:30pm
Overview of a Verification Analyst
As a Verification Analyst, you will manage a portfolio of customer accounts, ensuring that all claims are verified with the relevant backup and resolved in line with agreed KPIs. Working within a busy and supportive Accounts Receivable team, you will collaborate with Collections, Commercial Finance, and other teams to maintain the integrity of the ledger and ensure customer satisfaction. This is a varied role, offering continuous learning and development in a fast-paced corporate environment.
Responsibilities of a Verification Analyst
- Verify sales deduction claims and ensure all submissions are supported by signed commercial terms or deal sheets.
- Manage disputes and queries efficiently, liaising with customers, Account Managers, and Collections teams.
- Maintain accurate records of verified claims and ensure the balance sheet is up to date.
- Use SAP and other systems to track approvals and communicate progress to customers and internal stakeholders.
- Work with cross-functional teams to improve processes and contribute to scheduled reporting, audits, and ad hoc AR activities.
We think you need these skills to ace Verification Analyst in Surrey
Claims Verification
Customer Account Management
KPI Management
Collaboration
Dispute Resolution
Record Keeping
SAP