Our client is seeking a Customer Service and Data Entry Admin to join their busy and growing team. This is a great opportunity for someone with previous customer service experience who enjoys helping customers, working in a fast-paced environment and being part of a supportive team. In this role, you'll be responsible for processing customer orders, responding to enquiries and working closely with internal departments to ensure orders are delivered accurately and on time. Key Responsibilities Receive and process customer orders. Acknowledge customer orders promptly. Keep customers updated on the progress of their orders. Respond to customer enquiries via phone and email. Process orders using the SAP system. Update customer information accurately. Place orders with Procurement when required. Monitor backorders and provide customers with delivery updates. Work closely with Production, Warehouse, Finance and other internal teams to ensure orders are fulfilled efficiently. Maintain accurate records and filing of customer orders Key attributes Previous experience in customer service. Previous administration experience desirable. Strong communication skills and a friendly, professional telephone manner. Good IT skills and confidence using computer systems.
Customer Service Administrator in Surrey employer: March Recruitment
March Recruitment is an excellent employer, offering a supportive work culture that values employee growth and development. Located in the vibrant area of Sunbury-on-Thames, we provide our team with opportunities to enhance their skills in a dynamic environment, alongside competitive benefits and a commitment to work-life balance.
