Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for hospitals and healthcare professionals, ensuring top-notch service.
- Company: Join a leading healthcare company making a difference in patient care.
- Benefits: Enjoy 27 days holiday, pension contributions, and shopping discounts.
- Why this job: Make an impact in healthcare while building strong relationships globally.
- Qualifications: Fluent in German and English, with customer service experience preferred.
- Other info: Dynamic role with opportunities for growth and recognition.
The predicted salary is between 28800 - 43200 £ per year.
Our client are looking for a motivated Account Executive to join our Customer Services team and act as the primary point of contact for hospitals, physicians, and pharmacists worldwide. This is a fantastic opportunity to represent a business at the forefront of healthcare, delivering exceptional service and ensuring patients receive the right medicine, at the right time.
Key Responsibilities
- Act as the first point of contact for customers, handling enquiries by phone, email, fax, and digital platforms.
- Manage customer orders and quotations end-to-end, ensuring accuracy, compliance, and timely delivery.
- Build strong, long-term relationships with global healthcare professionals, providing world-class service.
- Collaborate with colleagues across the organisation to ensure smooth account management and regulatory compliance.
- Support projects and process improvements that enhance the customer experience.
- Handle complaints and escalate issues appropriately to maintain trusted relationships.
- Keep up to date with SOPs, compliance training, and evolving industry trends.
Key attributes
- Fluency in German language, as well as English (Required).
- Proven experience in a customer service environment (healthcare or pharmaceuticals is a plus).
- Excellent communication and relationship-building skills, with a strong customer-centric focus.
- Ability to multi-task, prioritise, and self-manage while maintaining attention to detail.
- Adaptability to work across different systems and digital platforms.
- Proficiency in Microsoft Office; knowledge of Oracle or similar systems is an advantage.
- Minimum of GCSE or equivalent qualifications.
Benefits
- 27 days holiday plus 8 bank holidays
- Pension contributions 4.5% matched
- Life assurance 4 x annual salary
- Independent financial advice service
- Enhanced Employee Assistance Programme
- Shopping discounts with retailers
- Long service awards
- Recognition scheme & employee of the year awards
- 5% discretionary bonus
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson
German Speaking Account Executive in Guildford employer: March Recruitment
Contact Detail:
March Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Account Executive in Guildford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate your experience and how it aligns with the role. Think about specific examples from your past that demonstrate your customer service skills and adaptability.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace German Speaking Account Executive in Guildford
Some tips for your application 🫡
Show Off Your Language Skills: Since fluency in German and English is a must, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience: When detailing your previous roles, focus on your customer service experience, especially in healthcare or pharmaceuticals. We love seeing how you've built relationships and handled enquiries, so give us the juicy details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're the perfect fit for the role. Remember, less is often more!
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at March Recruitment
✨Know Your Stuff
Make sure you understand the healthcare industry and the role of an Account Executive. Brush up on key terms and trends in pharmaceuticals, as well as the specific services your potential employer offers. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Language Skills
Since fluency in German and English is a must, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both languages, and don’t hesitate to switch between them if asked. This will highlight your proficiency and adaptability.
✨Build Rapport
Remember, this role is all about building relationships. During the interview, focus on showcasing your communication skills and ability to connect with others. Share examples of how you've successfully managed customer relationships in the past, especially in a healthcare context.
✨Prepare for Scenarios
Expect situational questions that assess your problem-solving abilities. Think of specific examples where you've handled complaints or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
