At a Glance
- Tasks: Support customer service, sales admin, order processing, and logistics coordination.
- Company: Join a growing team focused on customer operations.
- Benefits: Enjoy 25 days holiday plus bank holidays, pension, and health benefits.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be part of a dynamic environment where your organisational skills shine.
- Qualifications: Experience in customer service or administration, with strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
Our client are seeking a proactive and organised Customer Operations Executive to join their growing team. This is a varied role supporting customer service, sales administration, order processing, and logistics coordination across UK and Irish accounts.
Key Responsibilities
- Managing customer enquiries via phone and email
- Processing customer orders and supporting order fulfilment
- Coordinating with sales teams, warehouses, and customers
- Handling invoicing, shipping, and operational administration
- Supporting sales reporting and maintaining internal records
- Resolving stock and shipping queries
Key attributes
- Previous experience within customer service, administration, sales support, or operations
- Strong organisational skills and attention to detail
- Confident communication and relationship-building skills
- Ability to manage multiple tasks in a fast-paced environment
- Good knowledge of Microsoft Office, including Excel and Outlook
- Experience with order processing, logistics, ecommerce, or ERP systems
- Shipping or warehouse coordination experience (desirable)
Benefits
- 25 days plus BH and yes as stands save 3 for Xmas
- Contributory pension and Medicash membership (following completion of a 3-month probationary period)
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson
Customer Operations Executive employer: March Recruitment
Join a dynamic and supportive team as a Customer Operations Executive, where your contributions will be valued in a fast-paced environment. With 25 days of annual leave plus bank holidays, a contributory pension, and Medicash membership after probation, we prioritise employee well-being and growth. Our collaborative work culture fosters strong relationships and offers opportunities for professional development, making it an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Operations Executive
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Customer Operations Executive, especially in customer service and order processing.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about team dynamics or how they measure success in this role shows that you’re engaged and thinking ahead about how you can contribute.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the position can set you apart from other candidates. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Customer Operations Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, administration, and sales support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Operations Executive role. Be proactive and organised in your writing, just like we are in our work!
Show Off Your Skills:Mention your proficiency with Microsoft Office, especially Excel and Outlook. If you have experience with order processing or logistics, make sure to highlight that too. We love candidates who can manage multiple tasks efficiently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at March Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Operations Executive role. Familiarise yourself with the key responsibilities like managing customer enquiries and processing orders. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples of how you've successfully managed multiple tasks in a fast-paced environment. Think of specific situations where your attention to detail made a difference in your previous roles.
✨Brush Up on Your Tech Skills
Make sure you're comfortable with Microsoft Office, especially Excel and Outlook, as well as any relevant ERP systems. You might be asked about your experience with these tools, so having some examples ready will show that you’re prepared and tech-savvy.
✨Practice Your Communication Skills
As a Customer Operations Executive, you'll need to build relationships and communicate effectively. Practice answering common interview questions clearly and confidently. Consider role-playing with a friend to get comfortable with articulating your thoughts.
