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For Companies At a Glance
- Tasks: Be the first point of contact for client inquiries and assist with tax-related tasks.
- Company: Join a dynamic team in a reputable London firm focused on client service excellence.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Perfect for those who thrive in fast-paced settings and want to make an impact.
- Qualifications: Strong communication skills, proficiency in Microsoft Office, and a proactive mindset are essential.
- Other info: This role is ideal for high school and college students looking to kickstart their careers.
The predicted salary is between 28800 - 43200 £ per year.
Our client are looking for a Tax Client Service Assistant to join the team in their London office to support the team. The successful candidate will demonstrate initiative, a proactive mindset, and transparency in all communications and assigned tasks.
Key Responsibilities of a Client Service Assistant
- First point of contact for all prospect inquiries.
- Identify, introduce, and arrange initial discussions with the appropriate tax lead.
- Weekly follow-up on prospects to ensure a fee quote has been sent and document reasons for lost prospects.
- Raise client engagement/disengagement letters for review by the relevant team member for final approval.
- Assist in the creation, modification, and/or maintenance of client records on Microsoft Access, CCH/Access, eSign/OneClick, Database, and Microsoft Outlook.
- Update the databases with the status of engagement letters.
- Assist the Team with additional ad-hoc duties and projects.
Key Competencies of a Client Service Assistant
- Demonstrate strong communication skills with the wider team of varying seniority, and externally with clients and contacts.
- Demonstrate the ability to work both independently, as part of a small team, and in a wider group.
- Demonstrate analytical skills concerning problem-solving throughout the day.
- Demonstrate flexibility and adaptability to suit the needs of the business.
- Proven ability to work quickly, under pressure, and to deadlines.
- Demonstrate a high degree of accuracy.
- Demonstrate efficient time-management skills relative to the task at hand.
- Demonstrate flexibility concerning task adjustments throughout the day.
- Proficiency in Microsoft Office suite and general IT knowledge.
Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson
Client Service Assistant employer: March Recruitment
Contact Detail:
March Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Assistant
✨Tip Number 1
Make sure to familiarize yourself with the key responsibilities of a Client Service Assistant. Understanding the role's requirements will help you demonstrate your initiative and proactive mindset during the interview.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for inquiries, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios with a friend to build your confidence.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially in Access and Outlook. Being proficient in these tools will not only help you in the application process but also show that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your analytical and problem-solving skills by preparing examples from your past experiences. Be ready to discuss how you've handled challenges or improved processes, as this will highlight your suitability for the role.
We think you need these skills to ace Client Service Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Service Assistant position. Highlight key responsibilities and competencies that align with your skills and experiences.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences mentioned in the job description. Emphasize your communication skills, ability to work under pressure, and proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive mindset and initiative. Mention specific examples of how you've demonstrated flexibility and adaptability in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at March Recruitment
✨Show Your Initiative
During the interview, highlight instances where you've taken the initiative in previous roles. This could be anything from suggesting improvements to processes or taking on additional responsibilities. Employers are looking for candidates who can proactively contribute to the team.
✨Demonstrate Strong Communication Skills
Prepare to discuss how you effectively communicate with both clients and team members. Use examples that showcase your ability to convey information clearly and maintain transparency in your communications.
✨Highlight Your Problem-Solving Abilities
Be ready to share specific examples of challenges you've faced and how you resolved them. This will demonstrate your analytical skills and ability to work under pressure, which are crucial for the role.
✨Familiarize Yourself with Relevant Software
Since proficiency in Microsoft Office and other databases is essential, make sure you're comfortable discussing your experience with these tools. If possible, mention any specific projects where you've utilized them effectively.
