At a Glance
- Tasks: Help clients plan amazing travel experiences and manage reservations.
- Company: Join a friendly team in a dynamic travel consultancy.
- Benefits: Earn £25,000 plus commission, with flexible working options after training.
- Other info: Opportunity to grow in a supportive environment with occasional Saturday work.
- Why this job: Make dreams come true by crafting personalised travel adventures for clients.
- Qualifications: Great customer service skills and a knack for organisation.
The predicted salary is between 25000 - 25000 £ per year.
Location: East Molesey
Salary: £25,000 per annum + commission
Duration: Permanent
Hours: Full-Time, Monday-Friday + occasional Saturdays
Summary
Our client are looking for a friendly, organised and customer-focused Travel Consultant / Administration Assistant to join their team. You will be responsible for helping clients plan and arrange personalised travel experiences, handling reservations and providing a high level of customer service. The role will also involve general administration and telephone calls, with regular interaction with clients to understand their requirements and ensure their travel arrangements run smoothly. The role will be fully office-based initially, with some flexibility to work from home occasionally once training has been completed.
Responsibilities
- Assist clients with travel arrangements and reservations.
- Provide personalised advice and support based on individual travel requirements.
- Handle customer enquiries by telephone and other communication channels.
- Maintain accurate booking and customer records.
- Provide general administrative support to the team.
- Coordinate travel arrangements and ensure details are accurate and up to date.
- Deliver a professional and personalised customer service experience.
Please note you will also be required to work 1 or 2 Saturdays a month during January-September, you will get a day off in lieu during the week.
Key competencies
- Excellent customer service and communication skills.
- Strong organisational and administrative abilities.
- Good attention to detail and the ability to manage multiple tasks.
- Confident handling telephone calls and customer enquiries.
- A friendly, professional and personable approach.
- Ability to work effectively as part of a team.
- Previous experience in travel, hospitality or reservations would be advantageous.
Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Travel Consultant / Administration Assistant in East Molesey employer: March Recruitment Careers
As an MCX Senior Core Engineer, you will thrive in a dynamic work environment located in Reading, where innovation meets collaboration. The company offers generous benefits including additional birthday leave, a subsidised staff restaurant, and opportunities for professional growth through training and development. With a strong focus on employee well-being and a commitment to delivering mission-critical solutions, this is an excellent employer for those seeking meaningful and rewarding careers in cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant / Administration Assistant in East Molesey
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like March Recruitment Careers who are looking for fresh talent for roles like Travel Consultant / Administration Assistant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like March Recruitment Careers and give you a leg up for your Travel Consultant / Administration Assistant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant / Administration Assistant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant / Administration Assistant in East Molesey
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant / Administration Assistant role at March Recruitment Careers.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant / Administration Assistant position at March Recruitment Careers.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of March Recruitment Careers.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to March Recruitment Careers's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant / Administration Assistant.
How to prepare for a job interview at March Recruitment Careers
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at March Recruitment Careers.
