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- Tasks: Support customer service, sales admin, order processing, and logistics coordination.
- Company: Join a growing team focused on customer operations.
- Benefits: Enjoy 25 days holiday plus bank holidays and a contributory pension.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be part of a dynamic environment where your organisational skills shine.
- Qualifications: Experience in customer service or administration with strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Our client are seeking a proactive and organised Customer Operations Executive to join their growing team. This is a varied role supporting customer service, sales administration, order processing, and logistics coordination across UK and Irish accounts.
Key Responsibilities
- Managing customer enquiries via phone and email
- Processing customer orders and supporting order fulfilment
- Coordinating with sales teams, warehouses, and customers
- Handling invoicing, shipping, and operational administration
- Supporting sales reporting and maintaining internal records
- Resolving stock and shipping queries
Key attributes
- Previous experience within customer service, administration, sales support, or operations
- Strong organisational skills and attention to detail
- Confident communication and relationship-building skills
- Ability to manage multiple tasks in a fast-paced environment
- Good knowledge of Microsoft Office, including Excel and Outlook
- Experience with order processing, logistics, ecommerce, or ERP systems
- Shipping or warehouse coordination experience (desirable)
Benefits
- It’s now 25 days plus BH and yes as stands save 3 for Xmas.
- Contributory pension and Medicash membership (following completion of a 3-month probationary period).
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson
Customer Operations Executive in West Molesey employer: March Personnel
Contact Detail:
March Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Executive in West Molesey
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves managing customer enquiries and coordinating with various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare a few examples of how you've successfully managed multiple tasks in the past. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Customer Operations Executive in West Molesey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, sales support, and operations. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Operations Executive role. Be proactive and organised in your writing, just like we expect you to be in the job!
Show Off Your Skills: Mention your strong organisational skills and attention to detail in your application. We love candidates who can juggle multiple tasks, so give us examples of how you've done this in the past!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at March Personnel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Operations Executive. Familiarise yourself with customer service processes, order fulfilment, and logistics coordination. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how your attention to detail has made a positive impact.
✨Brush Up on Your Tech Skills
Make sure you're comfortable with Microsoft Office, especially Excel and Outlook, as well as any relevant ERP systems. If you have experience with order processing or logistics software, be ready to discuss it. This will demonstrate your technical proficiency and readiness to hit the ground running.
✨Practice Your Communication Skills
As a Customer Operations Executive, you'll need to communicate effectively with customers and team members. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your communication style and build your confidence.