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- Tasks: Manage customer accounts and verify claims while collaborating with various teams.
- Company: Dynamic corporate environment focused on continuous learning and development.
- Benefits: Generous holiday, staff discounts, pension contributions, and onsite perks.
- Why this job: Join a supportive team and enhance your skills in a fast-paced setting.
- Qualifications: Experience in accounts or finance, strong Excel skills, and excellent communication.
- Other info: Opportunity to build relationships and contribute to process improvements.
The predicted salary is between 36000 - 60000 £ per year.
Location: Chertsey
Salary: On Application
Duration: Ongoing
Hours: Monday-Friday, 9am-5:30pm
Responsibilities
- Manage a portfolio of customer accounts, ensuring that all claims are verified with the relevant backup and resolved in line with agreed KPIs.
- Collaborate with Collections, Commercial Finance, and other teams to maintain the integrity of the ledger and ensure customer satisfaction.
- Verify sales deduction claims and ensure all submissions are supported by signed commercial terms or deal sheets.
- Manage disputes and queries efficiently, liaising with customers, Account Managers, and Collections teams.
- Maintain accurate records of verified claims and ensure the balance sheet is up to date.
- Use SAP and other systems to track approvals and communicate progress to customers and internal stakeholders.
- Work with cross-functional teams to improve processes and contribute to scheduled reporting, audits, and ad hoc AR activities.
- Build and maintain strong customer and internal relationships, providing excellent service and timely resolutions.
Qualifications
- Experience in accounts, AR, or financial operations within a corporate environment.
- Strong Excel skills, including VLOOKUPs, Pivot Tables and Macros.
- Detail-oriented, organised, and able to manage multiple priorities under pressure.
- Strong customer service, communication, and relationship-building skills.
- Target-focused, proactive, and able to work independently within a team.
Benefits
- Generous holiday entitlement, plus additional birthday leave and bank holidays.
- Staff sales discount, Reward Plus shopping discount, and volunteering days.
- Government pension auto-enrolment and pension contribution from 12 weeks.
- Subsidized staff restaurant, onsite parking, and free shuttle bus service (from Weybridge & Woking Station).
Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Verification Analyst employer: March Personnel
Contact Detail:
March Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Verification Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Verification Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to accounts and customer service. We recommend using the STAR method to structure your answers. This will help you showcase your experience and skills effectively!
✨Tip Number 3
Don’t forget to research the company! Understanding their values and culture can give you an edge during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Verification Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Verification Analyst role. Highlight your experience in accounts, AR, or financial operations, and don’t forget to showcase those strong Excel skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your detail-oriented nature and how you manage multiple priorities under pressure.
Show Off Your Customer Service Skills: Since this role involves building strong relationships, make sure to highlight your customer service and communication skills in your application. We want to see how you can contribute to excellent service and timely resolutions!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at March Personnel
✨Know Your Numbers
As a Verification Analyst, you'll be dealing with financial data, so brush up on your Excel skills. Be prepared to discuss how you've used VLOOKUPs, Pivot Tables, and Macros in previous roles. This will show that you’re not just familiar with the tools but can leverage them effectively.
✨Understand the Role
Make sure you fully understand the responsibilities of a Verification Analyst. Familiarise yourself with managing customer accounts, verifying claims, and liaising with different teams. Being able to articulate how your experience aligns with these tasks will set you apart.
✨Showcase Your Customer Service Skills
This role requires strong communication and relationship-building skills. Prepare examples of how you've successfully managed disputes or queries in the past. Highlighting your ability to maintain customer satisfaction will demonstrate that you’re a great fit for the team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
