At a Glance
- Tasks: Support residents in a vibrant community, ensuring safety and wellbeing.
- Company: Compassionate organisation dedicated to independent living for all.
- Benefits: 28 days holiday, Nest pension, and Employee Assistance Programme.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
- Why this job: Make a real difference in the lives of older and vulnerable people.
- Qualifications: Strong organisational skills, good IT knowledge, and a caring attitude.
The predicted salary is between 31500 - 38500 £ per year.
Our client are looking for a compassionate, organised and proactive Property Manager/Resident Services Coordinator to support the day-to‑day running of their independent living community.
Working alongside the Manager, you will help provide a safe, welcoming and well‑maintained environment where residents can live independently with dignity and security.
You will also deputise for the Manager during periods of absence and take part in an emergency on‑call rota.
Key Responsibilities
- Assist with resident arrivals, departures and property allocations.
- Monitor the condition, safety and cleanliness of the estate.
- Coordinate repairs and liaise with contractors.
- Carry out routine health and safety and compliance checks.
- Maintain accurate records and documentation.
- Support the wellbeing and independence of residents.
- Respond to resident enquiries and welfare concerns, including safeguarding issues.
- Provide emergency out-of-hours support as part of the on‑call rota.
- Key attributes
- Strong organisational and administrative abilities.
- Good IT skills, including Microsoft Office.
- The ability to work independently and make sound decisions.
- An understanding of safeguarding, confidentiality and data protection.
- Excellent communication and people skills.
- A caring and professional approach when working with older and vulnerable people.
- A full UK driving licence and access to a vehicle for on‑call duties.
Benefits
- 28 days holiday (plus bank holidays) (Pro‑rata) - 3 days to be taken over Christmas
- Nest pension
- Employee Assistance Programme
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills.
Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation.
Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
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Resident Services Coordinator employer: March Personnel
March Personnel is an excellent employer, offering a dynamic work culture in Chertsey that fosters continuous learning and professional growth. Employees benefit from generous holiday entitlement, discounts, and a subsidised restaurant, making it a rewarding place to work for those seeking meaningful employment in the financial operations sector.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Services Coordinator
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like March Personnel, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at March Personnel. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through March Personnel's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Resident Services Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at March Personnel. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at March Personnel.
How to prepare for a job interview at March Personnel
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with March Personnel.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Resident Services Coordinator at March Personnel.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show March Personnel that you're ready to hit the ground running in the Resident Services Coordinator role.
