At a Glance
- Tasks: Assist with patient enquiries and manage daily pharmacy admin tasks.
- Company: Join a friendly pharmacy team dedicated to excellent customer service.
- Benefits: Enjoy 20 days holiday, employee discounts, and a company pension.
- Other info: Great opportunities for career growth and participation in company social events.
- Why this job: Make a difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 20000 - 30000 € per year.
Our client is looking for a Pharmacy Admin Assistant to join their friendly team to answer patient enquiries relating to prescriptions and product information and action daily pharmacy administrative tasks.
Key Responsibilities
- Responding to phone calls and emails regarding patient prescription queries and product information
- Taking payments
- Receiving and logging stock
- Liaising with clinics and healthcare professionals
- Stock counts
- Escalating unresolved issues to the appropriate person
- Keeping records of customer interactions and transactions
- Accurate record keeping
- Communicating and co-coordinating with internal departments
- General pharmacy administration
Key Attributes
- Customer Service experience
- Experience in a pharmaceutical/healthcare setting, interacting with patients (desirable)
- Numeracy skills
- IT literate
- Organisational skills
- Strong written and verbal communication skills
Benefits
- 20 Days Holiday plus Bank Holidays
- Additional day holiday on Birthday
- Company Pension
- Life Insurance
- Employee Discount
- Annual Bonus
- Sick Pay
- Health & Wellbeing programme
- Bereavement Leave
- Company Social Events
Pharmacy Admin Assistant in West Molesey employer: March Personnel
Join our welcoming team as a Pharmacy Admin Assistant, where you will play a vital role in supporting patient care and enhancing the pharmacy experience. We offer a supportive work culture with numerous benefits including 20 days of holiday plus bank holidays, a company pension, and opportunities for personal growth through our health and wellbeing programme. Located in a vibrant community, we pride ourselves on fostering a collaborative environment that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Admin Assistant in West Molesey
✨Tip Number 1
Make sure you know the ins and outs of the pharmacy admin role. Brush up on your customer service skills and be ready to chat about how you've handled patient queries in the past. We want to see that you can keep calm under pressure!
✨Tip Number 2
Practice your communication skills! Whether it's over the phone or via email, being clear and concise is key. We recommend doing a few mock calls with friends to get comfortable with answering common patient questions.
✨Tip Number 3
Get familiar with basic IT tools and pharmacy software. If you’ve used any specific systems before, be ready to talk about them. We love seeing candidates who are tech-savvy and can adapt quickly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our friendly team. Good luck!
We think you need these skills to ace Pharmacy Admin Assistant in West Molesey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills in a pharmacy or healthcare setting. We want to see how your background fits with the role of Pharmacy Admin Assistant!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us provide excellent service to our patients. Keep it friendly and professional!
Be Clear and Concise:When filling out your application, make sure your answers are clear and to the point. We appreciate straightforward communication, especially since you'll be handling patient queries and administrative tasks.
Apply Through Our Website:To make sure your application gets noticed, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at March Personnel
✨Know Your Stuff
Make sure you brush up on common pharmacy terms and processes. Familiarise yourself with prescription queries and product information, as you'll likely be asked about these during the interview.
✨Show Off Your Customer Service Skills
Since this role involves a lot of patient interaction, be ready to share examples of your customer service experience. Think of specific situations where you resolved issues or provided excellent service.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions for the interviewer. This shows you're proactive and genuinely interested in the role. Plus, it helps you stand out!
✨Communicate Clearly
Strong written and verbal communication skills are key for this position. Practice articulating your thoughts clearly and concisely, as this will be crucial when liaising with clinics and healthcare professionals.
