At a Glance
- Tasks: Support customer service, sales, and logistics in a dynamic team environment.
- Company: Join a growing company that values proactive and organised individuals.
- Benefits: Enjoy 25 days holiday, contributory pension, and health benefits after probation.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Make a real difference by enhancing customer experiences and streamlining operations.
- Qualifications: Experience in customer service or administration with strong organisational skills.
The predicted salary is between 25000 - 32000 € per year.
Our client are seeking a proactive and organised Customer Operations Executive to join their growing team. This is a varied role supporting customer service, sales administration, order processing, and logistics coordination across UK and Irish accounts.
Key Responsibilities
- Managing customer enquiries via phone and email
- Processing customer orders and supporting order fulfilment
- Coordinating with sales teams, warehouses, and customers
- Handling invoicing, shipping, and operational administration
- Supporting sales reporting and maintaining internal records
- Resolving stock and shipping queries
Key attributes
- Previous experience within customer service, administration, sales support, or operations
- Strong organisational skills and attention to detail
- Confident communication and relationship-building skills
- Ability to manage multiple tasks in a fast-paced environment
- Good knowledge of Microsoft Office, including Excel and Outlook
- Experience with order processing, logistics, ecommerce, or ERP systems
- Shipping or warehouse coordination experience (desirable)
Benefits
- 25 days plus BH and yes as stands save 3 for Xmas.
- Contributory pension and Medicash membership (following completion of a 3-month probationary period).
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation.
Customer Operations Executive in East Molesey employer: March Personnel
Join a dynamic and supportive team as a Customer Operations Executive, where your contributions will be valued in a fast-paced environment. With 25 days of annual leave plus bank holidays, a contributory pension, and Medicash membership, we prioritise employee well-being and growth. Our collaborative work culture fosters strong relationships and offers opportunities for professional development, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Operations Executive in East Molesey
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves managing customer enquiries, make sure you can confidently articulate your thoughts. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Operations Executive in East Molesey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, administration, and sales support. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Operations Executive role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Relevant Experience:When filling out your application, make sure to mention any previous roles that involved order processing, logistics, or customer enquiries. We’re looking for candidates who can hit the ground running, so highlight those experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at March Personnel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Operations Executive. Familiarise yourself with customer service processes, order fulfilment, and logistics coordination. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Think about how you prioritised your workload and maintained attention to detail, especially in fast-paced environments.
✨Brush Up on Your Tech Skills
Make sure you're comfortable with Microsoft Office, particularly Excel and Outlook, as well as any relevant ERP systems. If you have experience with order processing or logistics software, be ready to discuss it. This will demonstrate your ability to hit the ground running.
✨Practice Your Communication Skills
As a Customer Operations Executive, you'll need to communicate effectively with customers and team members. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios to showcase your relationship-building skills during the interview.
