At a Glance
- Tasks: Support customer service, sales, order processing, and logistics coordination.
- Company: Join a growing team focused on customer operations.
- Benefits: Enjoy 25 days holiday plus bank holidays and a contributory pension.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be part of a dynamic environment where your organisational skills shine.
- Qualifications: Experience in customer service or administration is a plus.
The predicted salary is between 25000 - 32000 € per year.
Our client are seeking a proactive and organised Customer Operations Executive to join their growing team. This is a varied role supporting customer service, sales administration, order processing, and logistics coordination across UK and Irish accounts.
Key Responsibilities
- Managing customer enquiries via phone and email
- Processing customer orders and supporting order fulfilment
- Coordinating with sales teams, warehouses, and customers
- Handling invoicing, shipping, and operational administration
- Supporting sales reporting and maintaining internal records
- Resolving stock and shipping queries
Key attributes
- Previous experience within customer service, administration, sales support, or operations
- Strong organisational skills and attention to detail
- Confident communication and relationship-building skills
- Ability to manage multiple tasks in a fast-paced environment
- Good knowledge of Microsoft Office, including Excel and Outlook
- Experience with order processing, logistics, ecommerce, or ERP systems
- Shipping or warehouse coordination experience (desirable)
Benefits
- It’s now 25 days plus BH and yes as stands save 3 for Xmas.
- Contributory pension and Medicash membership (following completion of a 3-month probationary period).
Customer Operations Executive employer: March Personnel
Join a dynamic and supportive team as a Customer Operations Executive, where your contributions will be valued in a fast-paced environment. With 25 days of annual leave plus bank holidays, a contributory pension, and Medicash membership, we prioritise employee well-being and growth. Our collaborative work culture fosters strong relationships and offers opportunities for professional development, making this an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Operations Executive
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves managing customer enquiries and building relationships, make sure you can articulate your thoughts clearly and confidently during interviews.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved issues. This will demonstrate that you can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Operations Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and operations. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Operations Executive role. Share specific examples of how you've handled customer enquiries or managed orders in the past.
Show Off Your Tech Skills:Since we value good knowledge of Microsoft Office, especially Excel and Outlook, make sure to mention any relevant experience. If you’ve worked with order processing or logistics systems, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at March Personnel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Operations Executive. Familiarise yourself with customer service processes, order fulfilment, and logistics coordination. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how your attention to detail has made a positive impact.
✨Brush Up on Your Tech Skills
Make sure you're comfortable with Microsoft Office, especially Excel and Outlook, as well as any relevant ERP systems. If you have experience with order processing or logistics software, be ready to discuss it. This will demonstrate your technical proficiency and readiness to hit the ground running.
✨Practice Your Communication Skills
As a Customer Operations Executive, you'll need to communicate effectively with customers and team members. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using online resources to refine your communication style and build rapport.
